Change Implementation Manager

Company: Wells Fargo
Location: Chandler
Posted on: November 17, 2021

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.-- - In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell"-- - or "Cellular"-- - in the contact information of your application.At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Commercial Banking provides financial solutions to businesses with annual sales generally in excess of $5 million. Our business lines are Wells Fargo Commercial Capital, Middle Market Banking, and Treasury Management & Payment Solutions.Wells Fargo Commercial Capitalo-- -A market-leading provider of working capital, investment capital, trust services, and sales financing solutions that help customers optimize liquidity and grow their business through their lifecycleMiddle Market Bankingo-- -Services private and public companies with annual sales of $5 million to $2 billiono-- -Specialized expertise across industry sectorsTreasury Management & Payment Solutionso-- -Provides cash management services and digital channel capabilities for customers of Commercial Banking and Corporate & Investment Bankingo-- -Also serves some Consumer and Small Business Banking and Wealth and Investment Management customers, and Auto Dealer Finance partner relationships in Consumer LendingResponsible for leadership of cross functional/virtual teams to strategize, plan and execute a variety of programs, services and initiatives that are significant in scope, complexity and risk within the Financial Crimes Operations Team. Examples might include, but are not limited to: finance /operational/executive management review coordination, process improvement and redesign, major change management initiatives, ongoing oversight of a leadership /diversity/recognition or general program oversight. Provides leadership in the management of relationships and integration /implementation of programs/services/initiatives with cross functional business partners, recognizing the significance of competing priorities and strategies, and adjusting as necessary. Works with functional management to obtain resources, influence outcomes, address conflict and ensure alignment with WF strategy /policies and business line objectives. Develops metrics and tracks/evaluates performance of programs, services and initiatives. Ensures plans/programs adhere to appropriate policies and regulations. Manages a team to accomplish the work.Specific Responsibilities:-- - - Develop and drive consistent, collaborative, and sustainable support across all internal FCO partners and external business/product partners.-- - Additionally, this role will lead a team responsible for resolving customer escalations and coordinating special handling of complex transactions, rush closings, and unique customer scenarios.-- - - Partner with key stakeholders within Wells Fargo, including but not limited to, the larger CB and CIB COO offices, Technology, Data, Commercial Bank and CIB businesses to identify and support process and control enhancements for the respective businesses and functions to continually strengthen our control environment and streamline our processes.Providing the leadership needed to develop a diverse team that is inclusive and has the ability to drive change in a complex regulatory and operational environment is critically important.-- --- - - Proactively identify opportunities and support client-centric enhancements while ensuring BSA / AML operations and program meets and/or exceeds all internal and external regulatory requirements.-- - - Collaborate with business stakeholders to identify and resolve client issues.-- - - Matrix management responsibility with key stakeholders to ensure effective customer experience delivery, pipeline management, SLA performance, operational efficiency, and risk management.-- - - Establish a work environment that will support an aggressive change agenda while ensuring our team is diverse and the culture continuously evolves to help drive the values of Wells Fargo.As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:-- - - Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.-- - - Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Required Qualifications8+ years of experience in one or a combination of the following: project management, implementation, or strategic planning3+ years of leadership experienceOther Desired Qualifications-- - - 10+ years of experience in risk management, client service, operations support, or business process management demonstrated through work or military, or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management-- - - Experience with financial crimes risk, legal, criminal justice, U.S. Department of Homeland Security.-- - - Proven ability to effectively lead geographically dispersed teams (domestic and international) in a dynamic and fast paced environment.-- - - Understanding of best-practice risk management techniques across financial services industry.-- - - Strong analytical ability used to identify risks and confidently raise issues, escalate early and engage in constructive credible challenge and will do so independently when necessary.-- - - Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision- making/resolution through a consensus building approach.-- - - Ability to perform effectively in an ever-evolving environment, and successfully address multiple competing high-priority matters.-- - - Experience working with and providing reporting and updates to senior-level management.-- - - Excellent written and verbal communication skills and ability to present complex ideas in a straightforward manner and also inspire large teams and effectively influence internal and external constituencies.-- - - Lean Six Sigma Certification-- - - Aglie-- - - Certified Anti Money Laundering Specialist (CAMS)Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Street AddressNC-Charlotte: 8505 Ibm Drive - Charlotte, NCMN-Minneapolis: 600 S 4th St - Minneapolis, MNIA-Des Moines: 801 WALNUT ST - DES MOINES, IANC-Charlotte: 301 S Tryon St - Charlotte, NCAZ-Chandler: 2600 S Price Rd - Chandler, AZDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefits-- -Visit benefits information.

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