Debt Collection Specialist
Company: Superlative RM
Posted on: November 22, 2021
Join us and learn why The Superlative Way! sets us apart!
Superlative RM is dedicated to helping consumers regain their
financial freedom by resolving past-due financial matters. Our
company relies on driven and passionate people who understand the
reward of working within a production-based environment. We have
re-invented the culture of debt collections by creating a
technology advanced, positive, fun, and motivating workplace for
people to thrive! With our lunch caterings, games, and giveaways,
we understand the value of teamwork and work excellence.
Superlative RM is excited for you to join our ever-growing team and
to experience The Superlative Way!
Superlative RM is a nationally recognized Accounts Receivables
Management Company has offices in Elk Grove California and Phoenix
Arizona with further expansion plans throughout the United States.
We have built our company from the ground up with a focus on team
member development and internal promotion. As an organization we
pride ourselves on best-in-class technology and work culture.
Professional Debt Collectors work within the operational side of
our business which is the forefront of our consumer contact center.
Using telephone, text, email and chat communication channels, our
collectors' partner with consumers to resolve their delinquencies
in a fair and timely manner.
We recognize that confident people with the right skills and
proactive ideas will enable our continued success. Being
self-motivated, striving to meet challenging goals and
demonstrating personal initiative to achieve is what Superlative RM
is looking for! With our rapidly expanding organization, we have
immediate openings seeking college graduates and individuals with
excellent communication skills and a sense of urgency. If you are
passionate about the financial services field, lending, analytics
reporting, and collections who are highly motivated and competitive
individuals, this is the place for you! This job is fast paced with
a TEAM atmosphere and opportunities for advancement and
Positive Proactive Leadership
Fun/Collaborative Work Atmosphere
Casual Dress Attire
Games, Giveaways, and Cash Incentives
Internal Advancement/Management Training Programs
Healthcare (Medial, Dental and Vision)
401k and 401k Matching
Work Hours - Monday Friday 8:00 AM to 5 PM
Essential Job Functions:
Work independently and maintain consistent work efforts.
Utilize multiple systems to research and understand each consumers
Analyze financial information to negotiate the most expeditious
resolution for our consumers.
Follow-up with consumers to ensure pre-arranged commitments are
Demonstrate professionalism and courtesy when working with
Effectively work with consumers through sensitive and challenging
Adhere to quality standards and ensure proper and lawful
interactions with consumers.
Meet or exceed monthly production goals.
Effectively utilize multiple skip tracing systems to acquire and
document current consumer information (i.e., phone numbers,
addresses, places of employment).
Negotiate payments through a variety of different channels (i.e.,
credit card, check, ACH withdrawals, and wire transfers).
Ability to maintain a high degree of confidentiality.
Excellent Communication Skills.
Inquisitive nature and demonstrated ability to think critically and
Strong negotiation skills.
Ability to effectively prioritize work and multi-task in a
Excellent verbal and written communication skills, including active
Bachelors degree or equivalent successful experience in an
environment with high consumer contact.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Paid sick time
Paid time off
8 hour shift
Monday to Friday
High school or equivalent (Preferred)
Customer Service: 1 year (Preferred)
Work Location: One location
Keywords: Superlative RM, Chandler , Debt Collection Specialist, Accounting, Auditing , Chandler, Arizona
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