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Collections Specialist

Company: Byrider
Location: Chandler
Posted on: January 12, 2022

Job Description:

Byrider in Chandler is a locally owned and operated franchise that's been in business for over 20 years. We specialize in working with individuals who have little, no or troubled credit to obtain used car financing and help them to begin to repair their credit. We provide health, dental and vision benefits as well as paid holidays and vacation.Position Schedule:

  • Swing shift alternating weekly between 11am-8pm (M & F), 10am-7pm (T & Th) and 9am-6pm (Sat) with one Saturday off a month. (due to Covid - currently operating hours are Mon-Fri 10am - 7pm, Sat 9am - 6 pm)
    • Sundays are always off and one other day per week will be a regularly scheduled day off.
      Pay: DOE / hour + weekly, monthly and semi-annual bonusesThe Collector position requires the ability to perform the following:
      • Communicate with customers, staff and vendors in a professional, courteous manner
      • Be able to work quickly and accurately under pressure with limited supervision
      • Perform complete and accurate data entry relating to customer & vendor interactions
      • Assist the evaluation of new customers by reviewing budget analyses and past credit issues
      • Contact or attempt contact with customers at all stages of delinquency in assigned queue
      • Work with customers to bring their accounts current and minimize repossessions/charge offs, where possible
      • Set up Promises to Pay (PTP), auto and one-time payments as authorized by the customer
      • Safeguard all customer information
      • Keep up with fast paced environment with multiple demands
      • Maintain a professional appearance and a neat work area
      • Other duties as assigned
        Minimum Qualifications:
        • High School Diploma or equivalent
        • Basic computer skills in a Windows based environment a must
        • 2+ years of collections experience preferred but not required
        • Bilingual a plus
        • Excellent written/verbal communication and organizational skills
        • Strong customer service skills are required
        • Must be a team player, detail oriented and able to multitask
        • Reliability, dependability and regular attendance a must
        • Motivated self-starter capable of working independently misc

Keywords: Byrider, Chandler , Collections Specialist, Accounting, Auditing , Chandler, Arizona

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