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Collections Customer Care Specialist

Company: Aerotek
Location: Chandler
Posted on: January 15, 2022

Job Description:

One of the Nation's largest financial institutions is seeking motivated individuals to train within their auto collections/ financial division. As a Collections Customer Service Specialist you will be responsible for responding to routine to complex inquiries and complaints from customers regarding auto account/questionsand assess customer needs and recommends alternative services.This is an intermediate-level position that is a true contract-to-perm opportunity. This company offers tremendous growth opportunities for motivated individuals.Successful Candidateshave come from similar industries within the financial segment (Mortgage, Credit Card, Banking, Auto Finance, etc)Great Skills to have:Call Center Collections, Financial services, collection calls, account resolution, debt collection, and auto financeAdditional Skills & Qualifications:Strong knowledge and understanding of bank policies, procedures, and systems Strong organizational, multi-tasking, and prioritizing skillsAbility to work in a fast-paced action-oriented environmentCustomer service focus with experience processing complex transactions and performing extensive research to resolve complex customer issues Excellent verbal, written, and interpersonal communication skillsTraining & Onboarding:To get started, you will commit to 4-6 weeks of training. Training is comprehensive and as such we expect you to limit PTO. If more than 2 days of PTO are required during the training period, you would be moved into the next training cycle.Application Process:Once you click Submit below, youll be ushered through the entire application process, which takes approximately 15 to 20 minutes. This covers things such as basic information, work preferences and several video interview questions. While optional, we highly recommend you take part in the video interview process - seeing your ability to showcase your experience and expertise can make your application rise to the top of the stack. Before submitting your application and if youre a good fit for the role, youll be asked to schedule a call with one of our career liaisons to ask any questions and finalize your pay rate.About Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aerotek, Chandler , Collections Customer Care Specialist, Accounting, Auditing , Chandler, Arizona

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