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ESGO Strategic Initiative and Cross-Functional Execution

Company: Wells Fargo
Location: Chandler
Posted on: June 20, 2022

Job Description:

About this role:The Business Execution Consultant will be a part of the Enterprise Service Governance Office (ESGO) and will report to the Initiatives Team Leader. This team is responsible for identifying, planning, and driving strategic initiatives for the ESGO. This role will need to quickly get up to speed on existing ESGO processes, the services methodology and data model (e.g., service definitions, linkages to other inventories, legal entity service relationships, service-based cost allocations), relationships with complementary programs (business continuity), and regulatory requirements (e.g., recovery and resolution planning). This role will work closely with resources across the ESGO, Recovery and Resolution Planning, Supply Chain Services, Enterprise Analytics and Allocations, Information Technology, Corporate Properties Group, Finance, and HR amongst other partners.In this role, you will:

  • Strategic Initiatives: Assist in the management of the initiatives portfolio and prioritization & support the execution of initiatives. A considerable amount of time will be spent evaluating proposed initiatives and the impacts to downstream programs within Recovery and Resolution Planning, RCSA (Risk, Control & Self-Assessment), Finance, and Enterprise Business Continuity and Resiliency. Effectively communicating with business partners and appropriately escalating risks are key elements of the job.
  • Sharepoint Administration for the ESGO; Design and manage ESGO Team works and SharePoint content/Sharepoint Administration
  • Onboarding & Training; ESGO documentation: Manage internal ESGO team member onboarding and training; support procedure updates
  • Business Resiliency Coordination: Maintain BCP plan and complete all BCP activities
  • Management Reporting: Assist in the development of metrics, insights, presentations and narratives for leadership
  • Stakeholder Communications/Change Management: Identify, build relationships with, and support stakeholders; Help determine stakeholder priorities and impacts when the ESGO goes through transformations; author regular and meaningful stakeholder communications, run stakeholder communications and meetings, and support change efforts
  • Support cross team efforts (like record retention, Business reporting and metrics, business requirements for technology tools, etc.) This role may be requested to support audit requests, corrective action remediation, in addition to other service initiatives within the Enterprise Service Governance Office. This role may be requested to support Regulatory work specific by quarter (i.e Material Entity ID and narrative submissions) and Service Management quarterly and annual activities (i.e Attestations and Service Criticality Mapping)
    • Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
    • Determine areas of strength or Business Execution opportunity within defined scope of work
    • Utilize independent judgment to guide moderate risk deliverables
    • Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
    • Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
    • Collaborate and consult with leaders and executive managementThe ideal candidate will be well organized, self-motivated, be able to work independently, process driven, capable of meeting strict deadlines, thrive in a collaborative environment, comfortable presenting complex concepts to leadership, have a strong desire for process efficiency, action oriented and embrace change.Required Qualifications, US:
      • 2+ years of Business Operations or Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationRequired Qualifications, International:
        • Experience in Business Operations, Leadership, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
          • Sharepoint administration and Sharepoint Online experience; Sharepoint Designer and Infopath experience is highly desired
          • Outstanding problem solving and decision making skills
          • Strong organizational, multi-tasking, and prioritizing skills
          • Ability to take on a high level of responsibility, initiative, and accountability
          • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
          • Advanced Microsoft Office skills
          • Excellent verbal, written, and interpersonal communication skills
          • Experience communicating in both written and verbal formats with senior executive-level leaders
          • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
          • Strong analytical skills with high attention to detail and accuracy
          • Ability to articulate complex concepts in a clear manner
          • Experience in Process and Control design and improvements is a plus
          • Experience in AGILE is a plus, as well as experience using JIRA
          • Experience with Business Resiliency/Business Continuity Planning activities and deliverables a plus
          • Experience with Resolution and Recovery Planning (RRP) activities and deliverables a plusJob Expectations:
            • We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Chandler , ESGO Strategic Initiative and Cross-Functional Execution, Accounting, Auditing , Chandler, Arizona

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