Senior Commercial Card Implementation Analyst

Company: Disability Solutions
Location: Phoenix
Posted on: April 20, 2024

Job Description:

Job Title:Senior Commercial Card Implementation AnalystLocation:CityScapeWhat you'll do:As a Commercial Card Implementation Analyst, you will be responsible for partnering with our Client Relationship Managers, Treasury Managers, and Portfolio Managers when a new or existing client wants to add a premium Commercial Card program to their portfolio. You will also be responsible for delivering exceptional client support during the implementation process. That would include but not limited to, online platform training, payment training, virtual card maintenance, reconciliation and reporting training and connection. You will need little to no supervision for your day-to-day activities being executed at a high level and can essentially manage each implementation on your own as if it was your own business portfolio of clients.What we are looking for:

• A positive and motivated individual who is flexible when working through a fast-changing environment
• The customer-first mindset drives a successful implementation.
• Able to collaborate with our internal partners at all levels to accomplish our objectives
• Being the "go-to" for the client within their first few months using their new Commercial Card program
• Can deliver client training at all levels of technical awareness, real-time service support, and deliver proactive details to the client to exceed their expectations
• Technical experience in internal banking and external systems
• Can communicate and collaborate with internal colleagues to meet client needs
• Proactively identifies opportunities to implement new processes and procedures
• Able to communicate and network at all levels
• Strong problem-solving skills
• Knowledge of Commercial Card Programs, virtual products, payable automation, and accounts payable processes
• Ability to look for program growth opportunities and work with appropriate relationship owners to provide potential leadsWhat you need to have:
  • Desired Education - bachelor's degree (must have high school diploma)
  • Have a least 3+ years in Commercial Card Implementations, Project Management, Leadership, Analytics, or a combined experience.
  • Experience working on a CRM system (Salesforce, Microsoft Dynamics 365)
  • Technical reporting experience with Visa, Mastercard, American Express
  • Experience or working knowledge of accounts payable systems (ERP'S), platforms or accounting practices
  • Previous experience with FIS or TSYSCompensation: Salary range for new hires is generally $76,560.00 - $94,575.00 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.Benefits you'll love:We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!About the company:Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.-- Western Alliance Bancorporation

Keywords: Disability Solutions, Chandler , Senior Commercial Card Implementation Analyst, Accounting, Auditing , Phoenix, Arizona