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Operational Risk Consultant 4 / Enterprise Compromised Data team

Company: Wells Fargo
Location: Chandler
Posted on: June 15, 2019

Job Description:

Job Description
At Wells Fargo, we want to satisfy our customers financial needs and help them succeed financially. We re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company s financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company s shared services functions including corporate properties, security, and global services.The Enterprise Compromised Data (ECD) team is responsible for leading the assessment, investigation, and mitigation of compromised data incidents across the Wells Fargo enterprise, including ensuring data breach notifications to government regulators and individuals are handled appropriately domestically and internationally.As a team member within the Enterprise Compromised Data team, you will lead and manage activities for strategy building, planning and executing a variety of strategic initiatives most importantly of which are quality assurance activities and related reporting for the Enterprise Compromised Data program.Key Responsibilities:

  • Designing, building, and executing a quality assurance program for compromised data incidents
  • Participate in incident reviews, providing results and analysis in an objective and unbiased manner
  • Creation, maintenance and archival of quality assurance program policy and procedure documents
  • Appropriate response and execution to inquiries in group mailbox related to quality assurance or incident letter reviews
  • Active participation in the remediation of audit and other identified issues
  • Coordinate with Independent Risk Management to define Enterprise Compromised Data Key Risk Indicators (KRIs) and thresholds to risk appetite statements and risk taxonomies.
  • Provide reporting, including data analytics and trending of quality assurance findings to team management and other appropriate contacts
  • Escalate significant risks and exposure to appropriate levels of management
  • Responsible for ensuring enterprise partners and stakeholders are aware of program impacts/changes and procedural changes resulting from initiatives.
  • Responsible for compromised data incident letter review and mailing; may include suggestions and build out of a new process for executing letters within the TOM.
  • May support teams focused on historical lookback and SHRP remediation.The successful candidate must be a motivated self-starter with demonstrated ability to manage a rapidly changing environment. The candidate will work with ECD Incident responders, management, and partners, providing expertise and consulting for projects and initiatives with moderate to high risk. The candidate will evaluate the adequacy and effectiveness of policies, procedures, processes, systems and controls and may analyze business and/or system changes to determine impact. The candidate will develop reports detailing findings and will work to develop business cases to influence senior management on the need for controls to mitigate risk and ensure regulations are followed.Preferred locations are listed on the posting but will consider candidates across the Wells Fargo foot print.

    Required Qualifications
    • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

      Desired Qualifications
      • Advanced Microsoft Office skills
      • Excellent verbal, written, and interpersonal communication skills
      • Strong analytical skills with high attention to detail and accuracy
      • Ability to interact with all levels of an organization
      • Risk management and mitigation experience
      • Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results
      • Risk and regulatory compliance experience
      • Ability to effectively respond to inquiries or escalated issues
      • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
      • Experience developing partnerships and collaborating with other business and functional areas
      • Ability to identify and evaluate exposures and potential risks
      • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
      • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
      • Ability to communicate confidentially and professionally
      • Ability to work effectively in a virtual team environment
      • A BS/BA degree or higher

        Other Desired Qualifications
        • Experience in developing, executing and overseeing control expectations and standards
        • Experience in developing, executing and overseeing quality assurance programs of mid-complex scale
        • Experience in connecting results from quality assurance programs to reporting and training guidelines
        • Experience in drafting policy and procedures.
        • Experience with regulations and laws affecting data compromise including the Gramm-Leach-Bliley Act (GLBA 501b), General Data Protection Regulation (GDPR), U.S. state and jurisdictions data breach laws and foreign laws and regulations
        • Experience in operational risk management, including compliance, financial crimes risk, and risks related to the consumer protection and general banking regulations
        • Motivated self-starter with demonstrated ability to manage a rapidly changing environment
        • Strong conflict management skills that lead to increased collaboration and engagement in challenging situations
        • Demonstrated experience leading through challenging issues in a fast paced environment
        • Incident expertise including experience leading or participating in an incident response team for incidents that may impact the following areas of expertise; privacy, information security, financial crimes, technology, fraud and third party service providers

          Job Expectations
          • Ability to travel up to 25% of the time

            Salary Information
            The salary range displayed below is based on a Full-time 40 hour a week schedule.

            AZ-Chandler: Min: $80,500 Mid: $115,000
            NC-Charlotte: Min: $80,500 Mid: $115,000


            Street Address
            AZ-Chandler: 2600 S Price Rd - Chandler, AZ
            NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC


            Disclaimer

            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

            Relevant military experience is considered for veterans and transitioning service men and women.
            Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
            Associated topics: business advisory, business analyst, business intelligence, business systems, client, consult, crm, customer, information technology consultant, senior consultant

Keywords: Wells Fargo, Chandler , Operational Risk Consultant 4 / Enterprise Compromised Data team, Accounting, Auditing , Chandler, Arizona

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