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Front Desk Administrative Assistant - Chandler, AZ

Company: UnitedHealth Group
Location: Chandler
Posted on: January 15, 2022

Job Description:

Energize your career with one of Healthcare's fastest growing companies.

You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
This role is to support a national sales team of 650+ and a large support team, 250+ members. This position oversees the process of setting up new hires appropriately in various technology platforms to ensure smooth onboarding. This position will be responsible for following established work templates, as well as being able to problem solve new scenarios. This role is essential for maintaining the infrastructure - rosters, distribution lists, etc. for a large and varying team.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 8:30am - 5:30:pm.
Primary Responsibilities:

  • Must be professional and comfortable interacting with executive level leaders

  • Be able to understand complex team structures and ability to successfully navigate multiple processes to support the varying teams

  • Manage team rosters and various email distribution lists

  • Must have strong comfort with technology and highly organized

  • Act as administrative process guru and "go to" for the team

  • Possess strong problem-solving skills

  • Work is frequently complete with established procedures

  • Self - directed and works independently

  • Provide internal and external customer service to employees, vendors and clients

  • Handle confidential information professionally and discretely

  • Sorting, distributing and scanning mail as well as updating the check register to document incoming checks

  • Greeting and signing in visitors

  • Ordering office supplies

  • Assigning patient documents to correct EMR

  • Processing outgoing mail
    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • High School Diploma / GED (or higher)

    • Advanced Microsoft Office experience - Word, Excel, and Outlook including the ability to open, create, edit, save, and send documents, spreadsheets, and emails, other forms of documents.

    • 1 + years of prior Data Entry experience

    • Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance.
      Soft Skills:

      • Strong oral communication and interpersonal skills

      • Proven experience delivering a high level of internal and external customer service

      • Ability to sort, distribute and scan mail
        Physical and Work Environment:

        • Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, and long periods working at a computer

        • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
          UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
          Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at
          Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible.
          Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
          Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
          UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
          Keywords: healthcare, health care, customer service, Chandler, AZ, hiring immediately, #rpo

Keywords: UnitedHealth Group, Chandler , Front Desk Administrative Assistant - Chandler, AZ, Administration, Clerical , Chandler, Arizona

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