Operations Coordinator

Company: Smith Performance Center
Location: Tucson
Posted on: February 19, 2026

Job Description:

Job Description Job Description Salary: $50,000 (Depending on Experience) Position Overview The Operations Coordinator plays a vital role in ensuring seamless day-to-day operations at Smith Performance Center. This position serves as the operational backbone of our facility, coordinating schedules, managing workflows, and ensuring exceptional service delivery across all departments. The ideal candidate is highly organized, detail-oriented, and thrives in a dynamic, fast-paced environment. Key Responsibilities Schedule Management & Optimization Own and optimize all scheduling systems including physical therapy, strength training, dietitian appointments, administrative staff, and gym operations Manage coverage needs, cancellations, and capacity planning across all service lines Step into front-desk duties as needed to ensure uninterrupted operations Coordinate facilities management tasks to ensure the center is well-maintained and operational Operational Excellence Identify and resolve operational bottlenecks to maintain efficient patient and member flow Maintain current and accurate patient management lists Ensure all follow-up protocols are consistently executed Monitor and improve operational processes to enhance efficiency Staff Support & Training Train front desk and support staff using established SPC scripts, workflows, and procedures Develop and maintain troubleshooting guides for common operational challenges Provide ongoing support to ensure staff confidence and competency Facility & Vendor Coordination Oversee facility needs and coordinate maintenance requirements Manage vendor relationships and communications Build and implement systems for recurring operational tasks Reporting & Cross-Functional Communication Deliver clear operational metrics and trend analysis to leadership Facilitate smooth communication between physical therapists, coaches, and administrative staff Ensure alignment across all departments for optimal patient and member experience Requirements Perform all duties to the best of your skill, ability, experience, and talents Comply with all SPC policies, procedures, rules, and regulations (both written and oral) Implement and uphold the mission, core values, and critical actions of Smith Performance Center Conduct and/or attend all meetings appropriate to the position Adhere to SPC's policy prohibiting the sale of non-Smith Performance Center products or memberships to current members unless approved by the CEO What We're Looking For Team Player: Collaborative approach with ability to support and work effectively across all departments Growth Mindset: Eagerness to learn, adapt, and continuously improve operational systems and personal skills Great with People: Excellent communication and interpersonal skills with staff, patients, and vendors alike Strong organizational and multitasking abilities Problem-solving mindset with attention to detail Proficiency with scheduling systems and operational software Commitment to maintaining a professional, service-oriented approach Bachelor's Degree Minimum 2 years experience in office management Perks and Benefits Competitive pay in a non-insurance, mission-driven practice. Access to SPCs gym and strength programs. PTO and paid holidays available. Health Insurance Plan. Included Physical Therapy, Nutrition, Strength Training as an employee. Opportunities for leadership within SPCs growing company. Other Details Full-time (40 hours/week). Some light weekend or evening work may be required. Applications will be reviewed on a rolling basis. Smith Performance Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. To Apply: Applications will be reviewed starting February 6, 2026 For any questions, contactSarah@smithperformancecenter.com Will only review resumes with cover letter. We believe in creating an environment that you can thrive professionally and personally. Join us and be a part of a great team that is transforming healthcare!

Keywords: Smith Performance Center, Chandler , Operations Coordinator, Administration, Clerical , Tucson, Arizona