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Data Center Engineer (VMware)

Company: All Covered
Location: Chandler
Posted on: January 16, 2022

Job Description:

All Covered, IT Services Division of Konica Minolta Business Solutions (KMBS), is the leading national IT services company serving SMB to enterprise markets. Offering a wide variety of career opportunities, All Covered is an excellent choice for motivated IT professionals interested in a stimulating and progressive work environment.
With over 1,000 employees across the U.S. and Canada, All Covered has a highly skilled team of professionals focusing on superior quality service delivery to our customers. We offer hands-on technical training on the most relevant technologies in the industry and career path advancement in all levels of the company.
Please join us in our exciting growth and pursue a rewarding career with All Covered!
All Covered has a great opportunity available for a Data Center Engineer (VMware) to work onsite in our Chandler, AZ facility and remote 2-3 days per week.This candidate will join the national All Covered Cloud Team, which is responsible for designing, maintaining and supporting Infrastructure-as-a-Service (IaaS) for over 300 companies across three datacenters in the US.
Reporting to the Service Delivery Manager for Cloud Services, the Data Center Engineer (VMware) is responsible for onsite support of the infrastructure systems and services that support the business and its client, as well as supporting our markets. This includes servers, storage, network, infrastructure applications, security and related services. This position is responsible for entire lifecycle from planning to development to implementation to operations and optimization. The role is critical to support core business functions and services. Continuous improvement and a holistic approach are key qualities for the role. This role demands a high level of independence, volunteering for new responsibilities, and creating SOPs and best practice documentation that is well written and clear. Enthusiasm around certain areas of expertise, and a desire to 'own' those areas by establishing best practices, leading teams focused on those areas, and volunteering to take on additional responsibilities are important traits.
Essential Job Functions:Infrastructure Planning and Development:

  • Serves as the primary support for infrastructure (systems, storage, network, services and security)
  • Maintains an architecture that anticipates future requirements
  • Upholds a strong ethic for systems management that leverages a holistic approach that considers the impact to the entire organization
  • Follows Change Management process, taking ownership of risk assessment, presenting a thoughtful and detailed case for requested changes, and defends proposals in Change Advisory Board if needed.
  • Champions a spirit around innovation, continuous improvement and qualityDay-to-Day Management:
    • Responds to service requests from markets in accordance with established SLOs
    • Primary on-site support for data center, systems, storage, network and related applications
    • Responds to systems and services outages and other service-related activities
    • Provides technical expertise and support to fellow technical staff throughout the company
    • Serves as on-call engineer nights and weekends on a team rotation
    • Will work onsite at the data center office
      Competencies (Knowledge, Skills and Abilities):
      Problem Solving and Analysis:
      • The engineer is responsible for systems and services that are both wide impacting and complex in nature. When issues come up, the engineer must consider the impact of both the problem and solution from many different angles. Responsibilities also include gauging the risks association with regular maintenance and day-to-day activities. The analysis will lead to contingency plans that weight the different approaches. Solutions must also consider the impact to both internal and external users of the applications and services.Independence:
        • The candidate must exhibit a high degree of initiative. In addition, the position must maintain alignment and make judgments as appropriate. Timeliness of decisions is critical and must be effectively communicated to those affected. The IE must have the self-discipline to ensure they are working toward an established standard. If one does not exist, the engineer will document a draft standard and then start the process to establish it.Risk Mitigation and Communications:
          • This is a highly visible position within the company. The systems and services managed and decisions that are made affect the entire company and its' clients on a major scale. Decisions made can affect the quality and availability of services to clients. This role serves as the key conduit between many disparate groups. These groups include Information Technology, Central Services, Field organizations, Konica Minolta, All Covered markets, and external resources (contractors, vendors, etc). These interactions take place on a daily basis, and can include data center tours. Strong written, verbal, and presentation skills are required.

            Experience, Educational Requirements and Certifications: - Strong expertise with VMWare, servers, storage, networking and security - 5+ years of relevant experience in a progression of roles - Established track record in enterprise systems management - Experience working at an enterprise scale - BS Degree in related field or equivalent certifications - Strong initiative and passion for building and supporting Infrastructure - Strong business acumen and a drive toward business growth - Experience leading systems architecture, technologies and methodologies - Strong written skills, familiarity with process and knowledge documentation - Proficient in PowerPoint and Visio - Discipline to work remotely and communicate clearly with markets and team members - Experience working for a Managed Service provider, preferably in a multitenant environment
            Konica Minolta Offers: - Outstanding benefits package (including medical, dental, vision, life insurance) - 401(k) plan with matching company contribution - Generous holiday and paid time off schedules - Ongoing professional development training - Visible, exciting work supporting sales of cutting edge technology and workflow solutions.Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Keywords: All Covered, Chandler , Data Center Engineer (VMware), Engineering , Chandler, Arizona

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