Applications Engineer
Company: ASML
Location: Chandler
Posted on: May 13, 2022
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Job Description:
IntroductionASML US brings together the most creative minds in
science and technology to develop lithography machines that are key
to producing faster, cheaper, more energy-efficient microchips. We
design, develop, integrate, market and service these advanced
machines, which enable our customers - the world's leading
chipmakers - to reduce the size and increase the functionality of
their microchips, which in turn leads to smaller, more powerful
consumer electronics. Our headquarters are in Veldhoven, the
Netherlands, and we have 18 office locations around the United
States including main offices in Chandler, Arizona, San Jose and
San Diego, California, Wilton, Connecticut, and Hillsboro,
Oregon.Job MissionApplications Engineering - Creating Tomorrow's
Value: We pro-actively enable business development and drive
customer adoption of a tailored portfolio of sustainable ASML
solutions by applying our industry product and process knowledge in
a collaborative learning environment.You are responsible for
providing solutions to lithography applications problems related to
the optimization of the ASML scanner and its applications
performance enhancement options. You will use personally
accumulated knowledge supported by a worldwide applications & ASML
headquarters' network, combined with analytical skills to analyze
and identify opportunities for ASML scanner optimizations towards
improving customer's on-product performance. Driven by a
determination to never give up, you'll troubleshoot lithography
issues potentially related to ASMLs product portfolio. You will do
this in close collaboration with the customer, and often connected
to the introduction of a new technology node for high volume
manufacturing. Your scope includes enabling Scanner platform,
troubleshooting platform structural gaps. Your proposals for
application product improvement can cover a wide variety of
solutions concerning scanner set-up and usage.You are expected to
grow into a role where you can represent ASML as a technical expert
in the field and get recognition of this by the customer. Since you
will be working intimately with customers and sensitive customer
data, a high level of integrity is required for securing
confidentiality, while at the same time being able to translate
customer issues into problem statements for ASML.Job DescriptionKey
expert in application team to support customer in semiconductor
industry with deep understanding of process knowledge.Leading
critical escalation and be able to manage customer expectation and
drive factory to deliver timely support.Define and drive customer
requirements for existing or evaluation products based on technical
intimacy with the customer.Be familiar with advanced technique of
lithography and distribute the knowledge within apps team.Engage
with ASML D&E and customer R&D team to define the solution
roadmap.Engage with each BL on business development and identify
improvement potentials of ASML products and benefit our
customers.Adopt creative approach when facing challenge, be
enthusiasm to explore the unknown area in new technology.Drive
implementation of CS Apps community's vision and mission.Become an
expert in 2 or more application engineer competencies.Be able to
work and coordinate across departments to ensure smooth
troubleshooting process.Travel up 30% (Veldhoven, Netherlands;
Taiwan;San Jose, US; Wilton, US; Albuquerque, US; Hillsboro,
US).EducationMS or PhD in Physics, Optics, Electronics,
Micro-electronics, Mechanical Engineering, Material Science
Engineering, Chemical Engineering or IC manufacturing or equivalent
experience.ExperienceMust have strong organizational,
communication, leadership and interpersonal skills.Detailed
oriented individuals with strong critical thinking, problem solving
and follow-up skills.Fast learner with strong self-motivation to
grow technically; be able to perform job at high standard with
minimum supervision, and demonstrated ability to thrive in a high
pressure and fast paced environment.Ability to prioritize and
organize actions effectively and efficiently.Basic project
management skills.Self-starter that shows high drive, creativity,
ambition and accountability.Excellent written and spoken English
skills.Strong technical background, drive towards collaboration and
solutions.Strong customer focus intimacy and ability to manage
customer relationships.Strong communication skills to collaborate
with different stakeholders internally (Account Team, Business
Development Managers, Project team, VHV headquarter, etc.) and
external customers.Can work under pressure, especially critical
escalation handling.Deep understanding of Advanced Semiconductor
process.Familiarity with ASML portfolio of solutions.Software
skills (MATLAB, Excel, PowerPoint, Python).Personal skillsCan
observe and respond to people and situations and interact with
others encountered in the course of work.Can learn and apply new
information or skills.Must be able to read and interpret data,
information, and documents.Strong customer focus and commitment to
customer satisfaction through prioritization, quality, efficiency
and professionalism.Ability to complete assignments with attention
to detail and high degree of accuracy.Proven ability to perform
effectively in a demanding environment with changing workloads and
deadlines.Result driven-demonstrate ownership and
accountability.Identifies bottlenecks and drives improvements.Work
independently or as part of a team and follow through on
assignments with minimal supervision.Demonstrate open, clear,
concise and professional communication.Ability to establish and
maintain cooperative working relationships with manager, co-workers
and customer.Work according to a strict set of procedures within
the provided timelines.Other informationRole within
OfficeResponsibilities:Customer site requires ASML employees to be
fully vaccinated against COVID 19, barring an approved medical or
religious exemption.Routinely required to sit; walk; talk; hear;
use hands to keyboard, finger, handle, and feel; stoop, kneel,
crouch, twist, reach, and stretch. Occasionally required to move
around the campus.Occasionally lift and/or move up to 20 pounds.May
require travel dependent on business needs.Specific vision
abilities required by this job include close vision, color vision,
peripheral vision, depth perception, and ability to adjust
focus.EOE AA M/F/Veteran/Disability
Keywords: ASML, Chandler , Applications Engineer, Engineering , Chandler, Arizona
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