Field Service Technician
Company: RDO Equipment Co.
Location: Chandler
Posted on: January 14, 2023
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Job Description:
$5,000 Sign On Bonus for a Limited Time Only! Exclusive Offer
for Experienced Diesel Technicians Terms and Conditions Apply This
individual will operate a mobile service vehicle and travel to
customer locations to perform in-field, machinery diagnostics and
repairs as required. These repairs will consist of, but are not
limited to, complete component removal, disassembly, and
reconditioning, following prescribed technical manual procedures.
This individual must be able to perform quality work as efficiently
and profitably as possible, work overtime and weekends on
occasion.Specific Duties Include:--- Perform in-field machinery
diagnostics and repairs as required.--- Serve as an in-field
representative for the dealership to provide service solutions and
enhance customer satisfaction.--- Diagnose, inspect, recondition,
repair, assemble, and service equipment as assigned by the
supervisor.--- Document machine information and repairs completed
on work order, including parts and fluids used.--- Maintain a clean
work area, as well as care for all shop tools, machines, and
equipment.--- Identify and communicate solutions for customer
service opportunities in the dealership's area of responsibility---
Maintain technical and product knowledge on all equipment sold
within the dealerships area of responsibility.--- Follow all safety
rules and regulations while performing work assignments and adhere
to all policies and procedures as specified in company manuals and
as directed in the employee handbook.--- Conduct self in the
presence of customers and community so as to present a professional
image of RDO Equipment Co.--- Proactively seek and participate in
available company-sponsored training, in an effort to develop and
advance knowledge base and skill set.--- Participate in all
company/location driven communication efforts, including open book
meetings, huddles, department meetings and other related
efforts.--- Maintain a positive and professional working
relationship with peers, management, and support resources, with a
constant commitment to teamwork and exemplary customer service.---
Perform all other duties as assigned by management in a
professional and efficient manner.Job Requirements:--- Excellent
mechanical skills--- Trade specific tooling, including hand tools
and pneumatic tools--- Current and valid drivers license as
outlined in company policy manual--- Ability to assemble and
perform maintenance functions on equipment--- Strong computer
skills--- Excellent customer service skills--- Excellent oral and
written communication skills--- Strong organizational skills---
Graduation from related diesel technology program (preferred)---
Candidates must have valid work authorization and be able to work
in the U.S. without company sponsorship.Equal Opportunity
Employer/Protected Veterans/Individuals with DisabilitiesThe
contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the
compensation information of other employees or applicants as a part
of their essential job functions cannot disclose the pay of other
employees or applicants to individuals who do not otherwise have
access to compensation information, unless the disclosure is (a) in
response to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: RDO Equipment Co., Chandler , Field Service Technician, Engineering , Chandler, Arizona
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