Experienced Commercial Service Technician - Hot/Cold Kitchen Equipment

Company: WCE Careers
Location: Gilbert
Posted on: February 15, 2026

Job Description:

Job Description Job Description Description: Why WCE Join a team that has your back. We hire techs who take pride in their work, support each other, and are ready to be the one customers count on when the heat is on ( or the walk-in's down ). For techs who want more. More stability. More respect. More Opportunity. Hard work and dedication are rewarded with the resources and backing needed for you to succeed. We train, support and invest in our techs, giving them the tools to build a stable career with room to grow. If you want to be a part of a team that has your back, this is the place to be. Why This Role Matters Facilities call us because downtime is expensive. When a fryer, combi, or ice machine dies at 5 pm, the shift is on the line. Your speed, accuracy, and communication turn breakdowns into uptime. That protects food safety and keeps crews serving. What You’ll Do Diagnose and repair hot-side: fryers, ovens, griddles, steamers, dish machines Diagnose and repair cold-side: reach-ins, prep tables, ice machines, walk-ins Work independently in the field - but stay tight with dispatch, parts, and fellow techs Use work-order video on every job to document, educate, and build trust Close the loop on quotes, clearly explaining issues and solutions to keep customers informed Leave every job site better than you found it Must-Haves 2 years commercial hot or cold equipment service with solid troubleshooting; multi-brand experience Strong electrical and gas diagnostics; refrigeration fundamentals for cold-side Comfortable running after-hours and weekend emergency calls when it's your turn on-call Professionalism and clear customer communication Brings a "whatever it takes" attitude to the job site Can work independently, but knows how to tag-team when the situation calls for it Treats customers with respect, keeps them informed, and makes their problem your mission Nice-to-haves CFESA, EPA (Required for Cold-Side), OEM certs; light HVAC experience How We Work (the WCE way) Communicate relentlessly ? every job gets work-order video proof clear next step Own everything ? if you touch it, you close the loop One team ? protect the customer and each other Endlessly improve ? grow skills, grow pay Change the standard ? be the reason the customer calls us first be the tech others look up to Enjoy the journey ? we hustle, we laugh, we respect each other, and we make every day count Pay & Perks Based on experience, hustle, and leadership capability Tech Level 3 ($25–$29) Tech Level 4 ($29–$34) Tech Level 5 ($34–$40) Tech Level 6 ($38–$45) 100% company-paid medical, dental & vision insurance Annual merit increases Generous PTO with rollover up to 125% 401(k) with company match Life and disability insurance Monthly & annual recognition raffles Annual tool allowance & replacement Company vehicle & free uniforms Gas/corporate cards for business expenses Smooth, tech-driven in-house dispatch Room to grow, learn, and earn more Free leadership, finance & soft-skills courses Growth Clear, published skill matrix tied to pay steps. Master a lane, get certified, move up. Ready to Be the One They Call When the Kitchen's Down? We don't just fix equipment - we save the day for chefs, GMs, and owners when everything's on the line. Apply today - and we'll get back to you within 48 hours. Requirements:

Keywords: WCE Careers, Chandler , Experienced Commercial Service Technician - Hot/Cold Kitchen Equipment, Engineering , Gilbert, Arizona