Business Support Associate 2 - Production Support HR Group Business Process Management

Company: Wells Fargo
Location: Chandler
Posted on: February 15, 2020

Job Description:

Business Support Associate 2 - Production Support HR Group Business Process Management Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.? In order to receive text message invitations, your profile must include a mobile phone number designated as ?Personal Cell? or ?Cellular? in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Human Resources develops and implements our ?team members, candidates, and operational? strategies to support Wells Fargo?s business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice.?? Our foundational success is based on the ability to operate efficiently, attract, retain, develop HR team members, strengthen controls, and scale technology infrastructure. We believe that Process Excellence is made up of elements of leadership, teamwork, methods, and practices. We believe it is foundational to the repeatability of any operation, service, function or capability we utilize in the bank. When learned and embedded into a business culture, a business can transform many key attributes including quality, cost, risk and productivity. Ultimately, we want to create an environment that maximizes the talent of our team members and our knowledge of Process Excellence so that we can deliver world class solutions and services to our customer base This position will provide support for operations/production oversight for the Business Process Management organization within Human Resources. We are seeking a Business Support Associate to us to help deliver excellence in business process management (BPM) capability. Key Responsibilities Include: ??Maintain tools for BPM work such as Demand and Delivery, Prioritization Matrix, SharePoint site as a whole ??Serve as a primary point of contact for Minitab, SharePoint, JIRA and Tableau technology questions to ensure proper user access is in place and technology issues are remediated. ??Provide SharePoint TeamSite build and troubleshooting. ??Manage Document Libraries, lists, and other apps utilized, permission groups for document libraries, etc. ?? Maintain Site Strategy and develop new strategies as content is added ??Complete TeamSite Annual Review ??Ensure all sites and tools follow the governance policies outlined, for example, ensure SharePoint site follows the SharePoint governance policy ??Educate Group BPM team members and Line of Business on requirements and standards of SharePoint site to enable consistent use ?? Interact with Production Support Resources within other lines of business to share best practices and maintain standardization across Group BPMs The preferred location(s) for this job opening are: Des Moines, IA; Charlotte, NC; Phoenix, AZ or Chandler, AZ; Minneapolis, MN; San Antonio, TX Required Qualifications - 2+ years of experience in one or a combination of the following: administrative support, project management, implementation, business operations or strategic planning demonstrated through work or military experience Desired Qualifications - Knowledge and understanding of maintaining and updating SharePoint team web content - Deep understanding of SharePoint workflows, InfoPath, forms and customized forms - Strong analytical skills with high attention to detail and accuracy - Highly refined and professional verbal and written communications - Strong collaboration and partnering skills - Strong, clear and concise written and oral communication skills Street Address IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA AZ-Chandler: 2600 S Price Rd - Chandler, AZ AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX MN-Minneapolis: 550 South 4th St - Minneapolis, MN NC-Charlotte: 8740 Research Dr - Charlotte, NC NC-Charlotte: 11625 N Community House Road - Charlotte, NC Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. - ID#: - Location: Chandler, AZ , 85249 - Type: Information Technology (IT) - Company: Wells Fargo - View More Jobs! - Post your resume - Create an Alert - Found a mis-fit listing? Report it

Keywords: Wells Fargo, Chandler , Business Support Associate 2 - Production Support HR Group Business Process Management, Executive , Chandler, Arizona