Collections Manager

Company: Aveanna Healthcare
Location: Chandler
Posted on: February 15, 2020

Job Description:

Position OverviewThe Collections Manager is responsible for ensuring the effective and efficient management of Aveanna (Medical Solutions) Collections department. This individual supervises the activities of the Collections Specialist and Patient Pay Specialist.Essential Job Functions--- Manage and resolve escalated payer issues as needed--- Supervise, train, coach and develop Collections team; hold weekly account review meetings with each team member--- Conduct QA on Collections tasks--- Work with team to resolve denial issues, non-payment of invoices, and portfolios--- Perform month end reconciliation; assisting other departments as neededRequirements--- Bachelor's Degree in Business or related field--- 3-5 years' experience in related field.--- 1-3 years' experience leading a team--- Proficient in Microsoft suite of products including Outlook, PowerPoint, Word and Excel--- Strong math and accounting skills; critical thinking and problem-solving skills required--- Proven ability to work independently at times and within a team--- Demonstrated ability to prioritize multiple tasks to meet deadlines--- Demonstrated ability to interact in a collaborative manner with other departments and teamsPreferences--- 3-5 years' experience in related field; healthcare, medical office, customer service preferredOther Skills/Abilities--- Must be able to adhere to confidentiality standards and professional boundaries at all times--- Attention to detail--- Time Management--- Ability to remain calm and professional in stressful situations--- Strong commitment to excellence--- Quick-thinking and astute decision making skills--- Effective problem-solving and conflict resolution--- Excellent organization and communication skills--- Leadership skills--- Ability to train and supervise staffPhysical Requirements--- Must be able to speak, write, read and understand English--- Occasional lifting, carrying, pushing and pulling of 25 pounds--- Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting--- Must be able to sit and climb stairs--- Must have visual and hearing acuity--- Must have strong sense of smell and touchEnvironment--- Performs duties in an office environment during agency operating hours--- Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditionsOther Duties--- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keywords: Aveanna Healthcare, Chandler , Collections Manager, Executive , Chandler, Arizona