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Director, Risk Management (Technology, InfoSec Advisory and Oversight)(Remote work available)

Company: USAA
Location: Chandler
Posted on: January 13, 2022

Job Description:

Purpose of Job We are seeking a Director Risk Management (Technology, InfoSec Advisory and Oversight) (Remote Work Available) for our San Antonio, TX; Plano, TX; Phoenix, AZ; and remote facilities. The director will work with the SLOD (Second Line of Defense) challenge operational resilience of critical processes and identify gaps. The Director Risk Management (Technology, InfoSec Advisory and Oversight) will reduce risk exposure as well as drive adoption of Emerging Technology risk principles and framework.

Accountable for the development and mentoring of a high performing team in support of the enhancement and growth of the USAA risk management program. Influences processes at both the business unit and enterprise level and leads and sets the agenda for risk management deliverables. Responsible for providing risk management support for a line of business or staff agency in key risk identification, measurement, monitoring, control and reporting, and the understanding and management of risk through appropriate practices and processes. Accountable for monitoring the risk and control environment and provides effective challenge to internal and external stakeholders to ensure that exposures are kept at acceptable levels. Leads cross-functional teams and collaborates with control partners to achieve objectives across multiple business units or Centers of Excellence. Participates in and supports internal and external audits, regulatory reviews, and rating agency requests.

Job Requirements
About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Directs staff and initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, identification, quantification, and aggregation of key and emerging risks and/or operational risks and controls.
Builds and manages a high performing team of risk professionals through recruitment, training, coaching, performance management and related managerial activities.
Partners with key stakeholders in the business and oversees the formulation of stress test plans, identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.
Directs the oversight of model risk through model documentation review, assessment of performance monitoring, model validation, and use implementation
Directs teams in the development of risk dashboards and reporting formats in alignment with risk appetite/profile and leads teams in the identification, quantification and aggregation of risks using analytical methodologies.
Reviews, communicates and recommends the development of risk policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
Accountable for the development, implementation and oversight of risk management frameworks.
Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.

Minimum Requirements:
Bachelor's degree in Risk Management, Business, Finance, or a related field.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
8 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area.
Or advanced degree/designation in Risk Management, Business, Finance, or other discipline relevant to risk management and 6 years of work experience in a discipline relevant to risk management.
Or PhD in Risk Management, Business, Finance, or other discipline relevant to risk management and 4 years of work experience in a discipline relevant to risk management.
3 years of direct team lead or management experience.
Advanced risk management experience in a complex institution and/or highly matrixed environment related to banking, insurance and/or financial services.
Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
Experience leading and directing work with both internal and external partners in a highly collaborative environment.
Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
Proactively identifies potential concerns and follows-up to resolve issues.
Advanced knowledge of Microsoft Office products including Excel and PowerPoint.

Preferred Experience:
Program/product/process Innovation or experience as change agent
Curiosity about driving a technology risk management culture with key business and IT teams; ability to translate risk assessments into clear, useful feedback for key partners
Six or more years' experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers
Experience with risk management of Emerging New Technologies (such as Artificial Intelligence, Machine learning and Cloud).
Familiarity with financial sector regulatory practices and second line of defense effective challenge
Six or more years' experience with performing risk assessments, detection and response operations
Ability to work cross-functionally, individually, and to lead work among a team
Execution oriented and a self-motivator
Familiarity Industry standard frameworks; NIST, COSO, COBIT and etc.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,600- $211,700*(this does not include geographic differential it may be applied based on your work location)
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

  • Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
    Please click on the link below for more details.

    USAA Total Rewards

    Relocation assistance is not available for this position.

Keywords: USAA, Chandler , Director, Risk Management (Technology, InfoSec Advisory and Oversight)(Remote work available), Executive , Chandler, Arizona

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