ChandlerRecruiter Since 2001
the smart solution for Chandler jobs

Onsite Project Manager

Company: US Tech Solutions
Location: Chandler
Posted on: June 24, 2022

Job Description:

Job Description(Onsite Project Manager- IT/Engineering Services) --- Implement strategies aligned to the long-term goals of the engagement taking into account business forecast, possible IT stack (ADMS, System Integration, Integrated Engineering Services (IES), SaaS, and IaaS) changes/transformation and learning from the ongoing engagement. --- Ensure orchestration / synchronization across multiple programs towards meeting clients' requirements. --- Drive continual improvements within the team proactively as well as based on feedback received from customers. --- Ensure fit-for-purpose Knowledge Management process is established and institutionalized across onsite and offshore teams. Facilitate cross-program knowledge sharing. --- Identify and improve delivery metrics/measures as needed towards delivering value to the customers and improve customer experience. --- Establish innovative delivery models to maximize benefit delivered to customer.Job Responsibilities --- Forge/strengthen the client-vendor relationship to a client-partner relationship via regular interactions (face-to-face meetings) with onsite client management/decision-making team for increased adoption of US Tech's Information Technology solutions, enabling clients to service their end-customers better and enhancing value delivered. --- Responsible for Delivery assurance of project Revenue and EBITDA Target --- Collaborate seamlessly with US Tech Sales Team and Alliance Partners as required --- Showcase US Tech's service offerings/capabilities and present proactive propositions; help client in decision making process for realization of client's business requirements. --- Act as point of exec level escalation (for senior customers) on the engagement. Invoke necessary measures and controls for corrective actions and appropriately engage with client to keep them informed. --- Seek feedback on the customer experience/satisfaction level (Engagement/Program Satisfaction Index).-CSAT , NPS --- Manage the overall engagement/program, providing leadership cover and steer to US Tech's Project/Sourcing Managers for successful delivery of all projects within the engagement, enabling US Tech's client to meet its commitments to its end-customer. This includes planning, organizing, directing, controlling and evaluating the operations of Information Systems / Information Technology Department. --- Review clients' business requirements with the team towards ensuring that the delivery strategy/plan is aligned appropriately with dependencies, critical paths adequately identified and ensure appropriate work assignment to Managers & project Engineers. --- Review release size/estimation, program/project plans, onsite resource plan and authorize high-level work allocation, Time tracking , Team performance & Invoicing --- Manage engagement / program level risks; review project risks and associated risk treatment plans.Job Requirements --- Bachelor of Engineering (BE / B.Tech / B.S ) --- Agile PMP / Prince 2 / Scrum Certifications --- Relevant technical certifications in SDLC ( Dev , Test , Deploy ,Architecture ) --- Experience in managing large Information Technology (IT- ADMS, SI, IES, IaaS, SaaS) programs/engagements delivered via distributed teams (onsite-offshore model) --- In-depth knowledge of IT products/systems --- Thorough understanding of IT engineering (SDLC) and contracting principles --- Experience in Customer relationship management, preferably in engaging with executive-level customers --- Around 8-10 years, North American experience in customer front-ending will be preferred.Job Details --- Company: US Tech Solutions --- Vacancy Type: Full-time

Keywords: US Tech Solutions, Chandler , Onsite Project Manager, Executive , Chandler, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Chandler RSS job feeds