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Operations Pillar Leader of the Global Privacy Utility (Business Execution Director)

Company: Wells Fargo
Location: Chandler
Posted on: September 22, 2022

Job Description:

About this role:Wells Fargo is seeking an Operations Pillar Leader for the Global Privacy Utility. (GPU) will establish a holistic approach to both privacy and compromised data through implementing a Target Operating Model using a utility framework. The GPU will provide advisory services and implementation capabilities to the businesses to address privacy risk.In this role, you will:

  • Direct a team of privacy professional subject matter experts responsible for Global Incident Response, Consumer & Regulatory Breach Notification, firmwide Privacy Impact Assessments/Privacy by Design, Application Personal Data Identification and remediation, Data Subject Requests, Notices and Disclosure, Third Party Privacy Program and Non-US activities including program and international liaison to Regional Response team.
  • Provide expert guidance to leaders during the incident lifecycle to manage and fulfill state, federal, international consumer notification requirements, Includes content management, fulfillment, and delivery of required notification during the legal/regulatory required timelines. Also includes business notifications (e.g. HIPAA and customer satisfaction)
  • Execute processes related to regulatory notifications and reporting to OCC, FRB, CFPB, FDIC and required state agencies in conjunction with legal department and regulatory relations. - Includes direct interaction with regulators on behalf of firm for privacy and compromised data compliance.
  • Execute operations and develops -senior managers and professionals and daily management and oversight of multiple teams -with focus on implementing and delivering long-term strategies, policies, and/or process advancements for cross-functional stakeholders, and internal and external partners.
  • Interact and work directly and engages with Chief Privacy Officer to influence Privacy Compliance within the front line of businesses. -
  • Communicate with the Heads of Lines of Business to ensure continual compliance with Privacy Laws and Regulatory obligations.
  • Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives. Manage allocation of people and financial resources. Develop and guide a culture of talent development to meet business objectives and strategy.
  • Act as Operational and Risk Management subject matter expert and advisory to Head of Privacy Utility and Lines of Business. - Presents to executive management on operations activities and significant incidents and recommends changes and improvements. -
  • Be responsible for establishing, cultivating, and maintaining partnership with senior leaders and executive management to ensure strong collaboration of the execution and operations of the Privacy Utility operations to effectively oversee manage and mitigate regulatory compliance, operational risk and gain efficiencies across the firm.
  • Coordinate with Leader of Strategy Pillar and Head of Utility to design and document strategic goals for the Privacy Utility Operations team. -
  • Have oversight, development and ongoing management of suites of controls for Operations.Required Qualifications, US:
    • 8+ years of Project Management, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
    • 4+ years of management experienceDesired Qualifications:
      • Demonstrated experience in organizational leadership and delegation of responsibilities
      • 8+ years' experience in global organizations
      • Prior financial services industry experience with Privacy Operations
      • Ability to resolve complex business challenges
      • Experience with banking -risk and control frameworks and processes
      • Excellent communicator, experience with executive level communications and reporting - -
      • Exceptional critical thinking skills, specifically with the ability to continually learn complex line of business processes and then assess for effectiveness, unmitigated risk, and opportunities for enhancement
      • Ability to translate and summarize complex information into understandable, actionable information and recommendations to executive level audiencesWork locations: New York, NY; Charlotte, NC; Minneapolis, MN; Des Moines, IA; Irving, TX and Chandler, AZ.Job Expectations:
        • Ability to travel up to 20% of the timePay Range$144,400.00 - $300,000.00 AnnualBenefits
          • We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: -All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Wells Fargo, Chandler , Operations Pillar Leader of the Global Privacy Utility (Business Execution Director), Executive , Chandler, Arizona

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