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Vendor Manager I

Company: Bank of America Corporation
Location: Chandler
Posted on: September 24, 2022

Job Description:

Job Description:

We are building an exciting and dynamic new Centralized Low Risk Team responsible for managing Staff Support vendors. Vendor Managers on our team have opportunities to interact with various lines of business including Process Owners, Compliance, Risk, Audit, Sourcing, Legal, Business Controls, closely work with peers, managers, and the Third-Party Executive, and will have exposure to a variety of vendors supporting multiple lines of business. The Third-Party Vendor Manager is responsible for the end-to-end oversight of assigned vendors that may vary in complexity, managing performance, identifying, and mitigating risk. Maintains relationships with vendors and line of business, having equal accountability with Business Process Owner for end-to-end vendor relationship and associated risk.

Job Description

This role supports Staff Support vendors for CAO, CFO, GHR, GRM, and GCP&S.

* Executes Vendor Management Program deliverables, ensuring the necessary documentation is completed and stored in the system of record (VRPM) and implemented consistently across the portfolio.
* Responsible for the identification, documentation, and mitigation of vendor risks and issues, including understanding and management of Compliance risks associated with the Laws, Rules and Regulations aligned to the related vendors.
* Develops deep knowledge of the all processes/services the vendor provides the enterprise, associated risks and their performance in all aspects of providing those products and services.
* Leverages understanding of business strategy, regulatory environment and/or changes in the market to ensure appropriate engagement and oversight of the vendor.
* Manages vendor performance aligned to contract, enterprise and business requirements, consistently and assertively holding vendors accountable for performance in all aspects and overall relationship with the Bank.
* Actively identifies and influences opportunities to reduce risk with vendor portfolio (e.g. contract renewals, subcontractor requests, data sharing requests, offshoring, etc.)
* Supports relevant governance routines to report on Third Party service levels, risk status, and program management as needed, to support business decisions such as external procurement strategy and rationalization of Third Parties.
* Leverages outcomes of monitoring and testing required by Enterprise program to mitigate risks.

Required Skills:

* Experience in areas related to Third Party risk and relationship management, overall risk management, banking or technology & operations
* Drives to flawless execution, holding self and others accountable for high performance standards
* Intellectually curious; able to research and find solutions independently
* Self-directed, detail oriented, organized, and exercises good judgment
* Clear and concise communication
* Ability to manage multiple competing prioritized Skills

Desired Skills

* 5+ years of experience in relevant fields
* Bachelors degree strongly preferred or equivalent experience
* Demonstrates enterprise perspective when making decisions
* Has a bias towards operational excellence, proactively looking for process improvement
* Microsoft Office suite skills, particularly with Excel, Word, Outlook, PowerPoint and SharePoint


1st shift (United States of America)

Hours Per Week:


Keywords: Bank of America Corporation, Chandler , Vendor Manager I, Executive , Chandler, Arizona

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