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Senior Lead Digital Product Manager

Company: Wells Fargo
Location: Chandler
Posted on: November 23, 2022

Job Description:

About this role: Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels. Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees. The Enterprise Content Management Services technology portfolio consists of over 70 applications and delivers over 80 business cases each year. As a suite of horizontal critical applications, there is need to facilitate agile scaling processes for significant cross-functionally impacting efforts as well as continue to drive agile adoption across all levels of the organization and with business partners. In this role, you will:

  • Support ECM L4 General Managers on complex cross-products functions.
  • Support L3 product teams (Repository Services) on defining product structure, cabinet and roadmaps.
  • Play liaison role with business partners, finance partners, risk managers and and Agile Governance team, overseeing overall roadmap executions.
  • Support product managers on analyzing significant cross-functional impacts involving project, non-project, or maintenance work
  • Uses empirical data to help the product team(s) assess their Scrum Maturity, optimize scrum team velocity to organizational OKRs/KPIs, and identify improvement opportunities to achieve higher levels of team performance
  • Guides the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint
  • Proactively addresses systemic impediments to team agility and guides the team(s) on methods to escalate when needed to prevent challenges from becoming blockers
  • Partners with Product Owners, Program or Project Managers to communicate delivery of work product from the scrum team(s) and escalates key risks and issues impeding scrum team effectiveness
  • Identifies skills & competencies of scrum team members & makes adjustments accordingly to promote development and highly effective teams Required Qualifications, US:
    • 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
    • 3+ years of knowledge and understanding of Agile operational metrics such as: Velocity, Predictability, Sprint burn-downs, and etc.
    • 3+ years of JIRA experience
    • 3+ years of experience moving teams and organizations from Waterfall to Agile methodologies and Agile Transformations
    • 5+ years of experience working in a large enterprise environment
    • 1+ year of Content Management Systems experience Desired Qualifications:
      • Financial services experience
      • Experience communicating in both written and verbal formats with senior executive-level leaders Locations:
        • 2222 W Rose Garden Ln, Phoenix, AZ
        • 800 S Jordan Creek Pkwy, Des Moines, IA
        • 1525 W W T Harris Blvd., Charlotte, NC
        • 550 S 4th St., Minneapolis, MN
        • 2600 S Price Rd., Chandler, AZ Job Expectations:
          • This position is not eligible for Visa sponsorship
          • Telecommuting is not an option for this position; hybrid model
          • Relocation assistance is not available for this position We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Chandler , Senior Lead Digital Product Manager, Executive , Chandler, Arizona

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