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Client Care Manager

Company: Home Care Assistance
Location: Chandler
Posted on: October 12, 2019

Job Description:

Home Care Assistance (HCA) of Scottsdale and Chandler is seeking a Client Care Manager to join us in our mission to Change the Way the World Ages.
HCA is in its 17th year of operation. It was founded in Palo Alto, CA by 2 PhD psychologists and has expanded into an international company with over 150 offices.
Our local, family-owned offices have experienced rapid growth year-over-year since their inception 8 years ago. We are looking for an exceptional, manager-level individual to join our team to grow our business to the next level.
Our unique proprietary approach to care includes science-based care models that focus on healthy mind, body, and spirit, which go beyond just the basic "activities of daily living" duties traditionally associated with caregiving. No other home care company takes this proactive, engaging approach to home care or has invested the time, money, and resources to make it a reality. Give us the opportunity to show you what we mean!
We invite you to learn more about our unique science-based care models. Follow this link () to learn about our Balanced Care Method, a unique approach to caregiving that is inspired by the longest living people on Earth, the people of Okinawa, Japan! Learn more by watching this video () that CNN produced several years ago that talks about why the people of Okinawa have longer-living, healthier lives. We also pioneered a unique approach to helping clients with Alzheimer's and other types of dementia called "Cognitive Therapeutics Method." Follow this link () to learn more about this unique approach that keeps clients mentally stimulated and engaged in life.
As a Client Care Manager, you will assist clients and their families with decisions related to aging, available services and long-term care planning. This individual will assess each family situation by evaluating the client's functionality, health, emotional state and living environment, as well as their financial and legal needs, in an effort to enhance their overall quality of life.
Some of the Essential Duties & Responsibilities:Uses professional care management skills to independently assess and reassess client status, including physical and mental health, social resources, environmental safety, economic resources and functional ability.Drafts, implements and revises the client Plan of Care to ensure appropriateness, effectiveness, efficiency and client satisfaction.Collaborates with families and other service providers to facilitate care coordination and information sharing.Provides supportive counseling to and conflict resolution with clients and family members; serves as an advocate for the well-being of the client.Makes referrals to appropriate community agencies such as crisis intervention, legal advocacy and counseling agencies for medical, mental, physical, financial, legal and social needs.As part of the care team, participate in our after-hours, on-call rotation. This entails taking and responding to after-hours questions and concerns from clients and caregivers.
Knowledge and Skills Requirements:Bachelor's Degree in Gerontology, Psychology, Nursing, Health and Human Services, or another related field preferred. Licensure in Clinical Social Work highly desiredA minimum of 2 years' experience in geriatrics and/or care management required; other professional experience may substituteCare Management Certification (CCM or CMC) a plusAbility to interface effectively and professionally with client committee, including family, physicians, attorneys, etc.Ability to work in a team environment requiredExcellent written and verbal communication skills requiredPC literacy requiredValid driver's license and proof of current auto insurance requiredBy joining the team of professionals, you will provide a valuable service to our clients, partner with health care professionals and help to change the way the world ages.
In addition to a competitive base salary, compensation also includes company-performance bonuses, on-call compensation, paid time off, and available medical/dental/vision insurance.

Keywords: Home Care Assistance, Chandler , Client Care Manager, Executive , Chandler, Arizona

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