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Clinical Applications Specialist

Company: Sysazzle
Location: Chandler
Posted on: January 16, 2020

Job Description:

Sysazzle, is seeking a Clinical Applications Specialist (IT / Software) with experience in EMR/EHR (NextGen) trouble tickets, configuration, and development experience. The role of an individual will be sitting between the developer and the Tier 1 Ticket team assisting in the support AND development of the client's systems. Seeking a candidate for this role who has the interest and abilities to grow into a developer role. Candidates currently working in or has held roles in Tier 1 or 2 ticketing, software configuration, or light development in EHR/EMR required (NextGen) Qualifications Bachelor s degree in IS or IT, Business Administration or a closely related field; equivalent combination of education and experience may substitute Must have at least 3 years previous experience health care setting with knowledge of NextGen EHR/EMR Template development strongly desired Role and responsibilities: Our amazing client in Phoenix, Arizona (specifically in the Chandler/Gilbert area) is seeking a driven individual to assist Tier 1 Trouble Ticket team with system debugging, troubleshooting and report interpretation. The specialist will plan, test and implement software upgrades and enhancements with the development and configuration team. The specialist will have the opportunity to debug and document programs to ensure production systems meet the end-user specifications and needs. The specialist will identify and resolve application and system problems to provide for quality and continuous clinical operations and efficiencies. Assist in setting up devices, printers, and troubleshoot end-user issues. With the opportunity to develop systems, the position will have to maintain, create and develop shortcuts to navigate between application modules. For conversion projects, this position will have the opportunity to be a project lead meeting with stakeholders, determining project deliverables, objectives, outcomes and timeframes, and milestones. Oversight of application access and will work closely with application vendor for patches, downtime, recovery plans and upgrade Testing and quality assurance will also be part of this role. The client is open to a person relocating themselves for this role. - provided by Dice

Keywords: Sysazzle, Chandler , Clinical Applications Specialist, Healthcare , Chandler, Arizona

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