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Healthcare Customer Service Representative

Company: The CSI Companies
Location: Chandler
Posted on: November 22, 2020

Job Description:

The CSI Companies is actively seeking a Healthcare Customer Service Representative for our client located in the Chandler, AZ area. This is a fully REMOTE position 8 hour shifts are available Mon - Friday between 6:00 am - 7:00 pm. Details: The Healthcare Customer Service Representative is responsible for overall coordination and processing of new patient medication orders and reorders. This individual works with both internal and external customers to ensure that orders are processed in a timely manner and meet all financial and clinical requirements prior to fulfillment. Duties: Receives and resolves issues over the phone & routes appropriately. Places outbound calls to participant and/or doctors--- offices. Prepares orders and coordinates deliveries. Collects and enters insurance and benefit data. Assists with administrative and operations duties as needed. May conduct benefit investigations as needed. Requirements: Verifiable high School diploma or GED AZ state Pharmacy Technician Trainee license REQUIRED. Customer service/call center experience required. Experience using Microsoft Office, Word, and Excel. Understands empathy.

Keywords: The CSI Companies, Chandler , Healthcare Customer Service Representative, Healthcare , Chandler, Arizona

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