Memory Support Program Manager

Company: The Terraces of Phoenix - a HumanGood community
Location: Fountain Hills
Posted on: March 1, 2026

Job Description:

The Terraces of Phoenix, a HumanGood life plan community named "Best Continuing Care Retirement Community" by U.S. News & World Report is seeking an experienced Memory Support Program Manager. Under limited supervision, the Memory Support Program Manager coordinates and leads the memory support program to ensure that the physical, social, and emotional needs of the residents and their families are met. Monday - Friday, 8:00 AM to 4:30 PM or 9:00 AM to 5:30 PM As a salaried manager, this position requires being on call on weekends $50,000 - $65,000/year (DOE) A day in the life includes, but may not be limited to: Supervising many Team Members in the Memory Support department; supervision includes management of work schedules, hiring, training, evaluating, employee development, coaching, discipline, salary increases, and adjustments Collaborating with Clinical partners to coordinate resident moves and transfers within Memory Support Conducting and promoting support and/ or educational groups for residents/ families Communicating with resident family members to provide information regarding residents’ daily life as appropriate Conducting Memory Support team member meetings, makes recommendations for training and communications and system improvements Coordinating with Director of Assisted Living when significant changes of residents occur which may lead to level of care change or adjustment Preparing and updating Level of Care Transfer Notice and Service Plans for Memory Support residents in collaboration with the Director of Wellness and Assisted Living Maintaining readiness for licensing and accreditation survey Leading/participating in resident related meetings (Resident Review Committee Meetings, Care Plan Meetings, Family Meetings, etc.) Completing required state training programs for Memory Support Managing department budget including census targets and purchases supplies as needed Attending in-service training workshops and meetings as required To be successful in this role, you would have: Must have at least 3-5 years of current or prior related experience with people living with dementia 2 years’ experience in assisted living management preferred Minimum of one-year supervision experience Flexibility to work all shifts when necessary First Aid certified and CPR training required S. Diploma or equivalent BA/BS Degree or higher preferred What's in it for you? As one of the largest nonprofit owner/operators of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU . At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay. Full-Time Team Members: 20 days of paid time off, plus 7 company holidays (increases with years of service) 401(k) with up to 4% employer match and no waiting on funds to vest Health, Dental and Vision Plans- start the 1 st of the month following your start date $25tax per line Cell Phone Plan Tuition Reimbursement 5-star employer-paid employee assistance program Find additional benefits here: www.HGcareers.org Part-Time/Per Diem Team Members: Medical benefits start the 1 st of the month following your start date Matching 401(k) $25tax per line Cell Phone Plan Come see what The Terraces of Phoenix and HumanGood have to offer! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Keywords: The Terraces of Phoenix - a HumanGood community, Chandler , Memory Support Program Manager, Healthcare , Fountain Hills, Arizona