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Customer Service Rep - Healthcare

Company: CVS Health
Location: Chandler
Posted on: September 9, 2020

Job Description:

Job Description CVS Health, a Fortune 5 company, is offering an exciting opportunity to be part of our Benefit Verification team in our Chandler Arizona location! A Benefit Verification Representative will provide excellent customer service to patients, healthcare professionals and insurance carriers. As part of this role you will verify insurance coverage for both new and existing patients in order to process patient prescription orders in a timely manner. This position requires strong attention to detail, problem solving skills, and a performance-driven individual.

The training times will be 6:30am-3:00pm (our local time).

We follow CST hours of operation which is 7:30am-7:30pm CST, so currently, our local hours of operation are 5:30am-5:30pm. Shifst can vary anytime in between those hours. During the training period, you will be advised of their permanent schedule, but must be open to work anytime in between those hours.The training/nesting period will last 4 weeks.

We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.

Our application process is 2 simple steps: 1. Apply on line 2. Take our Online Virtual Job Tryout (Interview Platform) to learn even more about the position

Required Qualifications 6 + months of experience with one of the following: medical insurance, benefits verification, medical billing or a related healthcare field

Preferred Qualifications Pharmacy experience Previous experience working with Prior Authorizations Knowledge of Medicare, Medicaid, and third party vendors

Education Verifiable High School diploma or GED is required

Business Overview At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Keywords: CVS Health, Chandler , Customer Service Rep - Healthcare, Hospitality & Tourism , Chandler, Arizona

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