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Assistant Banquet Manager - Sheraton Grande at Wild Horse Pass (21135529)

Company: Marriott International, Inc.
Location: Chandler
Posted on: January 11, 2022

Job Description:

Live Fully at Marriott International #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Sheraton Grande at Wild Horse Pass located at 5594 W Wild Horse Pass Blvd, Chandler, Arizona, United States is hiring a Assistant Banquet Manager.

Responsibilities include:
Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service.

CANDIDATE PROFILE

Education and Experience
High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

CORE WORK ACTIVITIES
Supporting Management of Department Operations and Inventories
Assists in managing departmental inventories and assets including par levels and maintenance of equipment.
Maintains attendance log for banquet employees.
Maintains and enforces established sanitation levels.
Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
Uses banquet beverage Use records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits.
Participating in and Assisting in Leading Banquet Teams
Attends and participates in all pertinent meetings.
Leads shifts and actively participates in the servicing of events.
Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.
Providing and Ensuring Exceptional Customer Service
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Responds to and handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Strives to improve service performance.
Conducting Human Resources Activities
Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Ensures employees understand expectations and parameters.
Observes service behaviors of employees and provides feedback to individuals.
Reviews comment cards and guest satisfaction results with employees.
Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

Apply now at https://jobs.marriott.com/marriott/jobs/21135529?lang=en-us
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc. and Great Places to Work Institute, among others.
Chat, engage and follow us on social media. - Facebook - Twitter - LinkedIn - Instagram Visit marriott.com/careers to learn more about our workplace culture and career opportunities.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Keywords: Marriott International, Inc., Chandler , Assistant Banquet Manager - Sheraton Grande at Wild Horse Pass (21135529), Hospitality & Tourism , Chandler, Arizona

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