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Entry Level Customer Service Representative

Company: Same Day Movers LLC
Location: Chandler
Posted on: November 22, 2022

Job Description:

We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Present, promote and sell products/services using solid arguments to existing and prospective customers Perform cost- benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Analyze the territory/market's potential, track sales and status reports Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends Continuously improve through feedback Skills Proven work experience as a sales representative Excellent knowledge of MS Office Familiarity with BRM and CRM practices along with ability to build productive business professional relationships Highly motivated and target driven with a proven track record in sales Excellent selling, communication and negotiation skills Prioritizing, time management and organizational skills Ability to create and deliver presentations tailored to the audience needs Relationship management skills and openness to feedbackJob Type: Full-timePay: $45,000.00 - $55,000.00 per yearBenefits: 401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insuranceSchedule: 8 hour shift Monday to Friday Weekend availabilitySupplemental pay types: Bonus pay Signing bonusEducation: High school or equivalent (Preferred)Work Location: One location

Keywords: Same Day Movers LLC, Chandler , Entry Level Customer Service Representative, Hospitality & Tourism , Chandler, Arizona

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