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Customer Service Representative/Business Development Center

Company: Penske Automotive Group
Location: Chandler
Posted on: July 10, 2018

Job Description:

Job DescriptionRESPONSIBILITIES:Enjoy working in a fast paced customer & team oriented call center environmentGreet and interact with customers on the phone in a friendly and professional mannerAssist in guest requests to schedule service appointments accurately and as stated by customer or service personnel, answer questions, offer value of doing businessAssist service customer with their needs and if not able to do so, transfer guest to service center or take a messageStay abreast of service policies (alternative vehicles, weekly/monthly specials, roadside assistance, hours, location/directions, etc.)Bonus and commission available based on productivity and performanceQUALIFICATIONS:Detail oriented and excels in a fast-paced, results driven environmentPrevious automotive experience preferred/not requiredProfessional and friendly phone skills (use of preferred terminology and scripts)Ability to work a flexible scheduleAbility to multi-taskSelf-motivated enthusiastic presence in a team environmentProfessional appearance and work ethicCompany DescriptionPenske Automotive Group is an international transportation services company that operates automotive and commercial truck dealerships principally in the United States, Canada, and Western Europe, and distributes commercial vehicles, diesel engines, gas engines, power systems and related parts and services principally in Australia and New Zealand. PAG employs more than 25,000 people worldwide and is a member of the Fortune 500 and Russell 2000.

Keywords: Penske Automotive Group, Chandler, Customer Service Representative/Business Development Center, Hospitality & Tourism, Chandler, Arizona

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