ChandlerRecruiter Since 2001
the smart solution for Chandler jobs

Senior Food and Beverage Operations Manager - Scottsdale Marriott at McDowell Mountains (190013VC)

Company: Marriott International, Inc.
Location: Chandler
Posted on: July 13, 2019

Job Description:

Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. The Scottsdale Marriott at McDowell Mountains located at 16770 North Perimeter Drive, Scottsdale, AZ 85260 is currently hiring a Senior Food and Beverage Operations Manager. Responsibilities include: Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 5 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations Assists in the ordering of F&B supplies, cleaning supplies and uniforms. Supervises daily Food and Beverage (F&B) shift operation and ensures compliance with all F&B policies, standards and procedures. Supports and supervises an effective monthly self inspection program. Operates all department equipment as necessary and reports malfunction. Supervises staffing levels to verify that guest service, operational needs, and financial objective are met. Encourages and builds mutual trust, respect, and cooperation among team members. Understands employee positions well enough to perform duties in employees' absence. Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors and maintains the productivity level of employees. Verifies that all team members/supervisors understand the brand specific philosophy. Maintains the operating budget, and verifies that standards and legal obligations are followed. Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them. Celebrates and fosters decisions that result in successes as well as failures. Communicates areas that need attention to staff and follows up to ensure understanding. Coordinates cleaning program in all F&B areas (e.g.,General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service. Follows property specific second effort and recovery plan. Stays readily available/ approachable for all team members. Demonstrates knowledge of the brand specific service culture. Providing Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, verifies that thquality, standards and meeting the expectations of the customers on a daily basis. Takes proactive approaches when dealing with guest concerns. Sets a positive example for guest relations. Stays readily available/ approachable for all guests. Reviews comment cards and guest satisfaction result with employees. Responds in a timely manner to customer service department request. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Administers the performance appraisal process for direct report managers. Conducts hourly employee performance appraisals according to Standard Operating Procedures. Communicates performance expectations in accordance with job descriptions for each position. Verifies thatemployees are treated fairly and equitably. Strives to improve employee retention. Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Verifies that disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Manages beverage purchasing and control procedures and ensures staff is trained accordingly. Observes service behaviors of employees and provides feedback to individuals and or managers. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Analyzes information and evaluates results to choose the best solution and solve problems. Performs hourly job function if necessary. Extends professionalism and courtesy to team members at all times. Comprehends budgets, operating statements and payroll progress report. Performs other duties, as assigned, to meet business needs. To apply now, go to: https://jobs.marriott.com/marriott/jobs/190013VC?%3Flang=en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Inc., Chandler , Senior Food and Beverage Operations Manager - Scottsdale Marriott at McDowell Mountains (190013VC), Hospitality & Tourism , Chandler, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Guest Service Representative - Scottsdale Marriott Suites Old Town - (19081819)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International, Inc.
Location: Phoenix
Posted on: 07/24/2019

Part Time Evening Food & Beverage Attendant - Residence Inn - (19081062)
Description: Here's To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of (more...)
Company: Marriott International
Location: Phoenix
Posted on: 07/24/2019

Kids Club / Activities Supervisor - Full Time - Marriott Hotels - (19001823)
Description: Here's To Your Journey with The Luxury Collection The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the worlds most enriching (more...)
Company: Marriott International, Inc.
Location: Phoenix
Posted on: 07/24/2019


Customer Service Representative
Description: POSITION PURPOSE br The homedepot.com Online Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence (more...)
Company: The Home Depot
Location: Tempe
Posted on: 07/24/2019

Front Desk - Guest Experience Expert Part Time - Renaissance Hotels - (19082545)
Description: You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask why when given an explanation. Today, you bring your personal style to every experience. (more...)
Company: Marriott International, Inc.
Location: Mesa
Posted on: 07/24/2019

Tax Professional
Description: br Tax Professional br Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. br We offer competitive (more...)
Company: H&R BLOCK
Location: Buckeye
Posted on: 07/24/2019

Bilingual Inbound Customer Service Rep (Spanish) - 48th Street & McDowell Road - start 8/21 class
Description: The Customer Service Representative CSR -- Bilingual associate interacts with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. (more...)
Company: LogistiCare
Location: Phoenix
Posted on: 07/24/2019

Current College Students - Material Handlers, Delivery Drivers, Receivers
Description: Canyon Pipe Supply is a leader in manufacturing service and distributing quality for all our customers. We are a family owned and operated Plumbing wholesaler with 7 branches across Arizona and Idaho, (more...)
Company: Canyon Pipe & Supply
Location: Surprise
Posted on: 07/24/2019

Agent-At Your Service Overnight - Marriott Hotels - (19093888)
Description: Here's To Your Journey with JW Marriott Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.Marriott Hotels, Marriott Internationals flagship brand with more than (more...)
Company: Marriott International
Location: Mesa
Posted on: 07/24/2019

Customer Service Representative
Description: POSITION PURPOSE br The homedepot.com Online Customer Service Phone Representative provides quality and professional customer service that consistently meets or exceeds Company standards of excellence (more...)
Company: The Home Depot
Location: Glendale
Posted on: 07/24/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Chandler RSS job feeds