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ServiceNow Software Engineer

Company: Wells Fargo
Location: Chandler
Posted on: November 17, 2021

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. --In order to receive text message invitations, your profile must include a mobile phone number designated as ---Personal Cell--- or ---Cellular--- in the contact information of your application.--At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.The Enterprise Functions Technology (EFT) group provides technology solutions and support for Risk, Audit, Finance, Marketing, Human Resources, Corporate Properties, and Stakeholder Relations business lines. In addition, EFT provides unique technology solutions and innovation for Wells Fargo Technology, Enterprise Shared Services, Platform Management, and Enterprise Data Management. This combined portfolio of applications and tools are continually engineered to meet the challenges of stability, security, scalability, and speed.Human Resources Information Technology (HRIT) supports all Corporate Human Resources applications for Total Rewards, Core HR, Team Member Care, Payroll, Time Keeping, Talent Acquisition, and Talent Planning and Development. It also includes shared services such as Application Development and Strategy, QA, Core and Common Process, Data Management, Reporting, Analytics and Production Support.--The HRIT Service Delivery Operations team is seeking a ServiceNow Software Engineer who will support applications that are used by Wells Fargo's 270,000+ employees, over 1 million external job seekers, and more than 4,000 HR professionals. --As HR Service Delivery at Wells Fargo moves to the cloud, this role will take on application development responsibilities for Wells Fargo---s ServiceNow applications.Position Responsibilities and Expected Outcomes:--

  • In this role you will develop on the ServiceNow platform utilizing configuration and scripting. Wells Fargo---s HR organization utilizes ServiceNow---s HR Service Delivery application and the Safe Workplace suite of apps. --
  • Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area
  • Design, code, configure, unit test, maintain, and document software deliverables using agreed upon standards and tools.
  • Collaborates with senior engineers and architects on coding standards, processes, tooling and frameworks required for the delivery of features in the sprint or product backlog
  • Ensure that solutions delivered by self or team members are secure and scalable, comply with defined standards and best practices .
  • Ensure product backlog has appropriate technical stories and participates in their prioritization
  • Responsible for application solution quality from design and implementation to deploy and run. Participates in definition and maintenance of software standards
  • Responsible for communication and collaboration with key stakeholders in the delivery of features
  • Maintains depth of technical understanding of third party/cloud solutions
  • Evaluates technical impacts from and coordinates implementation of new product releases.
  • Participates in sizing and estimation activities within the agile team
  • Communicates daily with the Scrum Master or Technical Product Owner and the Agile team on progress made and planned progress for the coming day and reports any impediments that are blocking their progress
  • Participates in code reviews and sprint retrospectives; ensuring their ideas for team continuous improvement are communicated so that the overall process and team can improve sprint by sprint and readily receives feedback for self-improvement
  • Responsible for ensuring the quality of existing and new features through both manual and automated testing and use of continuous Integration techniques
  • Collaborate with Business Analysts to confirm understanding of business requirements relating to features to be delivered and to help the Business Analyst define requirements that can be delivered from a technical perspective
  • Collaborate with User Experience (UX) designers to ensure designs produced can be translated efficiently into working solutions for feature deliveryRequired Qualifications
    • 5+ years of software engineering experience
    • 2+ years of ServiceNow experience
    • 2+ years of JavaScript development experience
    • 2+ years of RESTful or SOAP web services
    • 2+ years of Agile experienceDesired Qualifications
      • An industry-standard technology certification
      • Strong verbal, written, and interpersonal communication skills
      • Advanced problem solving and technical troubleshooting capabilities
      • Strong analytical skills and ability to solve complex technical problems
      • 2+ years of HR systems experience (e.g. PeopleSoft, Oracle, SAP, Workday)Other Desired Qualifications
        • ServiceNow certifications
        • ServiceNow HR Service Delivery application experience
        • 2+ years of ServiceNow experience in building, implementing and maintaining platform technologies, workflows and integrations
        • Advanced oral, written and presentation communications including the ability to present technical information in a way that non-technical audiences will understand
        • Wells Fargo Software Engineering experience--Job Expectations
          • Ability to work outside of regular business hoursStreet AddressNC-Charlotte: 8740 Research Dr - Charlotte, NCMN-Minneapolis: 550 South 4th St - Minneapolis, MNAZ-Chandler: 2600 S Price Rd - Chandler, AZDisclaimer
            All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefits--Visit benefits information.

Keywords: Wells Fargo, Chandler , ServiceNow Software Engineer, IT / Software / Systems , Chandler, Arizona

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