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Software Engineer - Customer Experience Platform Developer RWF

Company: Wells Fargo
Location: Chandler
Posted on: November 22, 2021

Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees

Technology Software Engineer needed to play a delivery member role representing the lines of business to implement Net Promoter Score (NPS) survey and feedback for internal and external customers. This is a hands on delivery engineering role and platform configuration to deliver an enterprise survey platform, complex survey designs and email templates to all viable channels to gain feedback and improve Wells Fargo's offerings and services. Participates in an agile team with the business and tech and delivers on solution architecture specs/designs to deliver real value to our partners and customers leveraging engineering skills and competencies in the Medallia Admin Suite to ensure delivery of meaningful insights from our customers and team members. Utilizes thorough technology experience and knowledge of the business group's functional area or products to support and deliver tech solutions for the business. Partners with offshore delivery team players as needed. Leads support functions and/or operations/production oversight usually for multiple business groups for a Line of Business or for a significantly diverse and complex business group within a Line of Business. Functions supported may include: policy/procedure administration and adherence, systems/change initiatives, business continuity planning, legal and regulatory adherence, SLA negotiation/development, reporting and analysis, project funding, pipeline, process improvement, and quality management.

RWF - Please note that "RWF" is an identifier for internal recruiting purposes only and has no connection to the nature or responsibilities of the job.

Required Qualifications

  • 2+ years of Java experience
  • 5+ years of JavaScript framework experience (YUI, Angular, Node)
  • 2 + years of experience with Agile tools
  • 2 + years of experience developing web applications utilizing HTML 5
  • 5+ years of software engineering experienceDesired Qualifications
    • 3+ years of SQL experience
    • 2+ years of data modeling experience
    • Strong verbal, written, and interpersonal communication skills
    • An industry-standard technology certificationOther Desired Qualifications
      • Medallia platform support and deployment experience
      • API engineering and integrations experienceJob Expectations
        • Ability to work additional hours as needed
        • Ability to travel up to 25% of the timeSalary Information

          The salary range displayed below is based on a Full-time 40 hour a week schedule.

          AZ-Chandler: Min: $84,000 Mid: $120,000
          CA-SF-Financial District: Min: $100,800 Mid: $144,000
          MN-Minneapolis: Min: $84,000 Mid: $120,000
          NJ-Summit: Min: $100,800 Mid: $144,000
          IA-Des Moines: Min: $84,000 Mid: $120,000

          Disclaimer
          All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

          Relevant military experience is considered for veterans and transitioning service men and women.

          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits Summary

          Benefits

          Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Keywords: Wells Fargo, Chandler , Software Engineer - Customer Experience Platform Developer RWF, IT / Software / Systems , Chandler, Arizona

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