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Level 2 Technical Support PCLD / ITSC

Company: eXcell
Location: Chandler
Posted on: January 16, 2022

Job Description:

-Find out why is the employer of choice for contractors! Join and enjoy our generous employee benefits! -The -Level 2 Support Technician PCLD / ITSC will work in a corporate environment located onsite with one of our largest and most well-known customers. -Responsibilities:

  • Performing interdepartmental deliveries using company van
  • Picking up surplus equipment from users
  • Preparing old equipment for re-dispositioning and e-waste handling
  • Processing assets returned from clients, and cleaning and testing used systems for redeployment
  • Ensuring all client inventory assets are stored and distributed in a clean and professional manner
  • Opportunities to train to move into a more technical roleYou will have frequent interaction with clients in person as well as via phone, email, -and IM. You will be required to update the client ticketing system and database. -You may be tasked to assist with asset inventory audits. - -You will be required to cross-train for other positions within the team to provide backfill coverage and participate in quarterly rotation of duties. -You will be required to wear a plain black collared shirt daily to identify yourself as a Support Technician. -We will challenge you with additional responsibilities, assigned periodically aimed to help meet client needs, and provide you with continuous hands-on training and experience.Requirements:
    • 1+ year(s) technical experience desired
    • Must be able to lift up to 35 lbs. solo
    • Must have valid DL to drive a company van
    • Steel-toed shoes are required for safety areas
    • May be required to walk / sit / stand / crawl / kneel for extended periods
    • Must have excellent customer service skills and excellent written / verbal communication skills
    • Knowledge of Microsoft suite (Outlook, Excel, and Word primarily) required
    • Technical certifications a plus - -Full COVID-19 vaccination may be required. -W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **--- Supports Equal Employment Opportunity** ---, a division of CompuCom - Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit -. -

Keywords: eXcell, Chandler , Level 2 Technical Support PCLD / ITSC, IT / Software / Systems , Chandler, Arizona

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