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Senior Digital Product Manager - CEO Mobile

Company: Wells Fargo
Location: Chandler
Posted on: June 21, 2022

Job Description:

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role:Wells Fargo is seeking a Senior Digital Product Manager for the Digital for Commercial and Corporate & Investment Banking group. This group manages customer-facing digital channels, experiences, and capabilities serving Commercial, Corporate & Investment Banking customers. Our mission is to deliver value to our customers and business partners by providing best-in-class digital experiences. We put our customers at the center of every decision we make by focusing on their needs, being a leader in digital solutions and keeping things simple. We bring together a unique set of experts in digital product management, design, and analytics.The Commercial Electronic Office (CEO) Mobile product team has an exciting opportunity for a digital consultant to help manage and enhance mobile-first experiences for our customers. This individual will take into consideration a holistic view of the customer's interactions across the customer journey in order to deliver delightful, frictionless and consistent interactions on the CEO mobile application for commercial and corporate banking customers.In this role, you will:

  • Lead or participate in variety of complex functions within the digital environment
  • Contribute to large-scale planning related to the execution of the digital strategy
  • Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
  • Independently resolve complex issues
  • Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
  • Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
  • Potentially lead projects, teams or provide direction to junior staff on less complex digital initiativesRequired Qualifications, US:
    • 4+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
      • Mobile Product Management experienceJob Expectations:
        • --- Establishing strategy for mobile capabilities--- Defining features and requirements as part of the overall CEO mobile roadmap--- Developing and testing hypotheses for moving the needle on customers' mobile experience--- Be a key contributor and influencer on projects, helping to translate business needs that contribute to enhancing or creating new mobile experiences.--- Aligns team and partners on goals and definition of success--- Manages plan, prioritizes backlog, defines, ships, and iterates--- Serves as subject matter expert - deep in area of responsibility, wide in context--- Tracks industry trends, solutions, competitive offerings--- Develops, evolves, and interprets metrics for measuring effectiveness and identifying opportunities--- Analyzes and derives actionable insights and improvement opportunities from data and user research--- Innovates, brings thought leadership to solving of customer and related business problems--- Manages multiple, concurrent deliverables with tight deadlines
        • Understands the importance of building and maintaining relationships with key partners--- Establishes and maintains relationships with a diverse team of partners across lines of businesses and channels, risk and compliance, legal, information security, authentication and fraud strategy, and technology--- Becomes a trusted partner through transparent interactions / communications@RWF22We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Keywords: Wells Fargo, Chandler , Senior Digital Product Manager - CEO Mobile, IT / Software / Systems , Chandler, Arizona

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