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Supervisor Telecommunications

Company: Dignity Health
Location: Chandler
Posted on: November 22, 2022

Job Description:

**Supervisor Telecommunications**



Chandler Regional Medical CenterChandler, Arizona



**Requisition ID** 2022-262746 **Employment Type** Full Time **Department** Telecommunications **Hours/Pay Period** 80 **Shift** Day **Weekly Schedule** Typically weekdays and rotating on call **Remote** No **Category** Administrative and Clerical



**Overview**



Located in the Phoenix Ariz. suburb of Chandler the Chandler Regional Medical Center is a 338-bed not-for-profit hospital with more than 2500 employees and almost 1000 doctors on staff representing all major specialties. Chandler Regional joined the Dignity Health system in 1999 but has been part of the community for more than 50 years. The hospital includes a Level I Trauma Center a Heart and Vascular Center a Wound Healing Center a Family Birth Center and many additional services. During the fiscal year ending June 30 2016 Chandler Regional provided more than $48 million in community benefit. As a result of Dignity Health's mission to deliver health care and partner with the community nearly 100000 people in the East Valley were reached through community health services. For more information visit: https://www.dignityhealth.org/arizona/locations/chandlerregional



**Responsibilities**



**Job Summary:**



Supervises telecommunications and PBX staff in performance of patient/customer service, pager maintenance and programs. Supports and implements administrative policies and procedures. Develops and supervises performance of team members.



+ Oversees and maintains PBX data systems.



+ Supervises trains mentors and develops Telecommunications/PBX personnel; evaluates staff performance insuring prompt courteous call answering respect for privacy accurate messages etc. Determines staffing needs based on workload adjusts as needed



+ Provides customer assistance to patients visitors and employees as needed.



+ Process all invoices to accounts payable for PBX and Telecommunications Department



**Qualifications**



**Education and Experience:**



+ HS Diploma or equivalent required



+ Minimum of three (3) years of telecommunications experience.



**Licensure:**



+ None specified.



**Equal Opportunity**



CommonSpirit Health--- is an Equal Opportunity/Affirmative Action employer committed to

a diverse and inclusive workforce. All qualified applicants will be considered for

employment without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, age, disability, marital status, parental status,

ancestry, veteran status, genetic information, or any other characteristic protected

by law. For more information about your EEO rights as an applicant,

pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1\_0/EEOLawPoster.pdf)



CommonSpirit Health--- will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health--- participates in E-Verify.



Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

Keywords: Dignity Health, Chandler , Supervisor Telecommunications, IT / Software / Systems , Chandler, Arizona

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