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Field Service Engineer - Chandler, AZ

Company: Tokyo Electron
Location: Chandler
Posted on: June 14, 2019

Job Description:

Driving success happens daily here. Tokyo Electron America, Inc. employees foster strong partnerships with TEL s US customer base. We market a wide range of semiconductor production equipment (SPE) products and provide outstanding service and support to U.S. semiconductor device manufacturers. TEL's world-renowned products and technologies support diverse customer needs for the manufacture of increasingly sophisticated semiconductors.

Responsibilities:
Performs on-site service and repair of semiconductor processing equipment
Troubleshoots equipment problems
Maintains records and reports as required
Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
Orders and installs parts
Responds to emergency service calls as required
Instructs customer operating technicians on system operation and maintenance
Perform upgrades and modifications to equipment as needed
Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.
Employees must also maintain standards of conduct acceptable to both TEA and customers to maintain credentials for being on customer site(s)

Qualifications:
Associate's Degree or minimum of 2 years of related experience; completion of military technical training and field experience may substitute for an Associate's Degree; high school diploma or equivalent required. Bachelor s Degree in Engineering or Technology preferred
Previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment preferred
Excellent customer interface skills is required
Mechanical aptitude is required as well as an ability to use appropriate tools
Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required

Physical Requirements:
Job duties are often performed in confined areas in a clean room environment, in awkward positions and/or in high places. Mechanical aptitude, manual dexterity and ability to lift/carry objects up to 35 pounds is required. May require bending/stooping/crawling/climbing. May require the use of Personal Protection equipment and proper industry safety procedures when working with one or more dangerous element or conditions such as chemicals, electric currents or high voltage, moving mechanical parts, radiation, etc. Occasional overnight travel to TEL factory, training facilities and customer locations may be required.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans

Keywords: Tokyo Electron, Chandler , Field Service Engineer - Chandler, AZ, IT / Software / Systems , Chandler, Arizona

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