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QA Genesys Tester

Company: Collabera
Location: Chandler
Posted on: July 14, 2019

Job Description:

Job Title QA Call Center Tester. Location Chandler, AZ Duration 12 Months 7 years IT quality assurance and systemsapplication testing experience. Desired Qualifications bull Excellent verbal, written, and interpersonal communication skills bull2 years of ALM experience bull3 years of Computer Telephony Integration (CTI) Call Routing Key Value Pair (KVP) data experience bull1 years of Interactive Voice Response (IVR) experience with M3 Scripts bull3 years of UNIX experience bullKnowledge and understanding of technology testing automation and data automation bullKnowledge and understanding of automated regression and maintaining scripts in regression bullA BSBA degree or higher in science or technology bullKnowledge and understanding of Selenium software testing framework bullAbility to develop stored procedures, views, and triggers bullKnowledge and understanding of desktop and Windows server operating systems bullKnowledge and understanding of technology server side scripting bullKnowledge and understanding of application or software and infrastructure testing activities with full project level engagement involving all aspects of SDLC and STLC (Software Development or Testing Life Cycle) bullAbility to work effectively in virtual environment where key team members and partners are in various time zones and locations bullAbility to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important bull Knowledge and understanding of internet technologies bull Knowledge and understanding of full suite of Contact Center technologies in a converged network environment with an emphasis on Genesys or other CTI and Call Routing platforms preferably in a large financial services environment. Looking for candidates with knowledge of Genesys Unified Communications or Collaboration (UCC) This role is focusing on contact center technologies and automating callcontact center QA processes Java and Selenium testing experience. IV Process Looking for a one round interview process for local candidates Other,software development,STL,Quality Assurance,SDLC,software testing,UNIX,Windows 2000,Windows 2003,Windows 98,Direct3D, Automation

Keywords: Collabera, Chandler , QA Genesys Tester, IT / Software / Systems , Chandler, Arizona

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