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Systems Support Analyst (java XML Logs) *w2

Company: ATR International, Inc.
Location: Chandler
Posted on: August 17, 2019

Job Description:

5+ years systems support analysis experience. We are looking to hire a contractor who possesses strong written and verbal communication skill and technical skills. This candidate will be writing documentation, data trending , running issue calls, and working with development. We are interested in someone who is analytical and able to grasp the issue and willing to learn and understand issues. This candidate will be wearing many hats in the team and needs to be flexible with their schedule. This candidate should be able to work well in a team environment and able to work with little to no direction. We are interested in candidate who can read and write Java, XML logs, SQL scripting, code deployment . Candidate will need experience in splunk. These resource will work in support team which does 247 support they work on pager rotation schedule. Job Description Provides technical systems support within a technology organization. Duties are varied and may include one or more of the following provides support for highly complex technical issues and initiatives related to large-scale applications, systems, databases andor other technical products and services usescreates diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems evaluates service level agreement criteria, identifies gaps in current technology process and recommends changes to assure SLAs can be supported performs migrations from development to production, upgrades, installations andor configurations may evaluate or review queries to extract data, create standard databases, or perform limited programming to fine tune systems supported completes project sizing updateswrites documentation and procedures and provides related training troubleshoots network, hardware and software issues and coordinates resolution with users, vendors and internal service groups writesdesigns test scripts creates change or issue logs analyzes performance trends and recommends process improvements assesses changes for risk to production systems and assures quality, security and compliance requirements are met for supported areas updates, creates and tests the business contination plan may coordinate project resources and provide guidance to less experienced analysts. These resource will work in support team which does 247 support they work on pager rotation schedule.

Keywords: ATR International, Inc., Chandler , Systems Support Analyst (java XML Logs) *w2, IT / Software / Systems , Chandler, Arizona

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