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Data Center Hands and Feet Tech

Company: HCL America Inc.
Location: Chandler
Posted on: September 15, 2019

Job Description:

Role: Data Center Hands and Feet Tech Duration: Permanent Location: Chandler, AZ Hands and feet Support

  • Monitor and Operate Data Centers critical functions and facilities to meet or exceed Service Levels
  • Measure and record vital statistics and produce appropriate reports, including daily and weekly reports
  • Provide Remote Hands assistance, as requested
  • Monitor, correct, and report observed infractions of security policies and procedures.
  • Communicate regularly with peer Technicians in other Team facilities regarding operational situations and health
  • Contribute suggestions for improvements in the quality, integrity, and efficiency of operations regularly
  • Adapt to temporary shift schedule changes required to deal with absences of other personnel
  • Assist, as available, project activity including any of the following
  • Installation, termination, testing and labeling of all cross connects (cat5, coax, fiber) in the Data Center
  • Installation of cabinets and relay racks
  • Hardware installation including: shelves, power strips, rails, cable management, and customer equipment
  • Working knowledge of HVAC, Power, Fire, Security building systems operations and safety
  • Working knowledge of telecommunications technologies, systems, and circuits
  • Data center skills and experience in installing/moving equipment and cabling on a large-scale basis.
  • Knowledge of common network protocols such as TCP/IP
  • Experience with fault isolation and troubleshooting networks including LAN and WAN.
  • Experience with data communication issues, including security, resource management, rack space capacity planning, monitoring, and performance.
  • Ability to work independently and manage multiple priorities and interruptions
  • Assist with all aspects of Data Center work, including server, networking, and optical equipment installation
  • Cabling with Cat 5, 5e, 6, and fiber optic cables in a structured cable environment
  • A+, Network+, Security+, and other certifications are desired, not required
  • Strong skillset (Cable management and Labeling)
  • Data center physical layer infrastructure design and installation, including specification of products and management of construction of network infrastructure cabling
  • Troubleshoot and test physical layer infrastructure using cable test equipment(if available), interpret test results, and make recommendations for all data center physical layer infrastructure including but not limited to fiber optic, Category 6A copper cable, coaxial cable, dark fiber, Gigabit Ethernet carrier circuits, T1, and DS3Support various blade, server, and SAN systems
  • Monitor environmental conditions of all data centers and make recommendations to resolve environmental issues
  • Work on multiple projects and incidents with various priorities
  • 3+ years hands-on data center engineering experience
  • Strong knowledge of TIA 942A data center standards and concepts
  • Strong understanding of network infrastructure concepts as they relate to structured cabling and data centers
  • Strong understanding of UPS, cooling, environmental sensors, power, and other data center-related technologies
  • Experience supporting network infrastructure cabling
  • Experience using copper and fiber testing equipment (if available)
  • Prior experience developing effective documentation for architecture, procedures, and other relevant data
  • Proven ability to effectively coordinate with external vendors and internal staff and work well with others in a team environment
  • Strong verbal and written communication skills essential Thanks, Ramya - provided by Dice

Keywords: HCL America Inc., Chandler , Data Center Hands and Feet Tech, IT / Software / Systems , Chandler, Arizona

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