ChandlerRecruiter Since 2001
the smart solution for Chandler jobs

Work From Home Customer Service Representative

Company: Verizon Communications
Location: Chandler
Posted on: November 10, 2019

Job Description:

What you'll be doing...If you're self-motivated, disciplined and resourceful, our at-home role may be perfect for you. As a Customer Service Representative, or as we like to say, Customer Service Specialist, you'll be a problem-solver, salesperson, troubleshooter, billing expert and more - all while working remotely from the convenience of your home office within commuting distance of the Office. And you'll also be a hero when you solve our customers' challenges.In this role you will:* Listen carefully to each customer with patience and courtesy.* Use your troubleshooting and problem-solving skills to come up with solutions.* Use your great communication skills to resolve customer's concerns.* Excite customers about how new solutions can positively impact their lives.* Position value-added solutions to customers and close sales.* Build customer relationships - earn their loyalty and trust by being polite and helpful.What we're looking for...You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time. You can establish rapport with all kinds of people, listen attentively, and hone in on the most important issues. You explain things easily, in ways that people can understand. You are tech-savvy and know how to use that knowledge to find solutions.You'll need to have:* High school diploma or GED.* One or more years of customer service and/or sales experience.* Willingness to work evenings, weekends, and holidays.Even better if you have:* Associate's degree* Experience handling customer escalations, billing, and/or product use questions.* Experience solving customer's problems in a work-from-home environment is also a big plus.* Experience promoting and/or selling products and services.* Demonstrated ability to self-manage in a remote work environment including setup of a company-provided computer equipment and ongoing proactive, skilled and effective management of your home Internet network and connections.* Demonstrated self-discipline, time management skills, resourcefulness and ability to work collaboratively with leaders and team, all in a remote work environment.* Proficiency with technology and how to apply it to solving problems.Additional job requirements:* Must be able to work split shifts (4 hours worked in the morning, a minimum of a 4 hour break, then 4 additional hours worked in the evening).* Scheduled shifts may change every 6 months with the new shift bid.* Must be able to report to the designated Verizon Wireless office location for new employee training and during scheduled shifts as needed and within 90 minutes of notice.* This position includes periodic in-home visits to inspect your workspace.Home office requirements:* Internet service with a direct connection to a cable or fiber modem and capable of at least 6 Mbps download and 3 Mbps upload.* Dedicated quiet, private workspace with a chair and desk.After you apply---You may be required to take an assessment (60 mins) and record a video interview (30 mins). If you're selected to move forward one of our recruiters will reach out to tell you more about the role and answer your questions.When you join Verizon...You'll have the power to go beyond - doing the work that's transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you'll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we'll go far.Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Keywords: Verizon Communications, Chandler , Work From Home Customer Service Representative, IT / Software / Systems , Chandler, Arizona

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Audit Manager / Enterprise Technology Audit Group - Third Party
Description: Job Description br Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume prior to submitting your application (more...)
Company: Wells Fargo Bank
Location: Peoria
Posted on: 11/22/2019

Sr. Software Engineer
Description: THE OPPORTUNITY: br As Senior Software Engineer with Freedom Financial Network in its Tempe, AZ office, you will contribute directly to the success of the business and have a meaningful impact on our (more...)
Company: Freedom Financial Network
Location: Tempe
Posted on: 11/22/2019

Telecommunications & Network Engineer
Description: About TeleverdeTeleverde helps global B2B organizations generate demand and accelerate sales through a combination of strategic data solutions, marketing technology, and highly skilled sales professionals. (more...)
Company: Televerde
Location: Phoenix
Posted on: 11/22/2019

Full Stack Developer - Phoenix
Description: Ref ID: 00210-9502303152Classification: Full Stack DeveloperCompensation: 60000.00 to 90000.00 yearlyHere at Robert Half, we are seeing a high demand for Full Stack Developers. As a Full Stack Developer, (more...)
Company: Robert Half Technology
Location: Phoenix
Posted on: 11/22/2019

Principal Software Engineer
Description: DescriptionCitizens Bank is seeking exciting software developers to join our Consumer Technology team and be part of our technology and digital transformation journey. br As a software engineer, you (more...)
Company: Citizens Bank
Location: Glendale
Posted on: 11/22/2019

Sr Java Full Stack Lead/Developer
Description: Role: Sr Full Stack Lead/DeveloperLocation: Phoenix, AZDuration: Long term contract br Job Description: looking for a senior developer for the affinity
Company: M3bi LLC
Location: Phoenix
Posted on: 11/22/2019

Senior Node Developer
Description: Levvel is fast growing consulting firm headquartered in Charlotte, NC with offices in New York, San Francisco, Raleigh, Atlanta and DC. br We are not your typical consultancy that promises high level (more...)
Company: Levvel
Location: Phoenix
Posted on: 11/22/2019

.NET Developer
Description: .Net Software Developer br Be a part of a team revolutionizing health and wellness in the fast pace and growing Healthcare Industry We have an immediate need for an Associate Developer to help our (more...)
Company: Stratfield Consulting
Location: Phoenix
Posted on: 11/22/2019

Head of Enterprise Technology Continuity & Resiliency Risk Remediation (Tech Services Division Exec)
Description: Job Description br Other U.S. Wells Fargo locations may be considered -Wells Fargo Technology -Technology at Wells Fargo is at the heart of what enables us to satisfy our customers' financial needs (more...)
Company: Wells Fargo Bank
Location: Phoenix
Posted on: 11/22/2019

Technical Product Manager
Description: Position OverviewOur vision is beyond a connected home, rather a smarter home where technology is your friend and not an obstacle. Consumer electronics is one of the fastest growing industries in the (more...)
Company: Universal Electronics
Location: Scottsdale
Posted on: 11/22/2019

Log In or Create An Account

Get the latest Arizona jobs by following @recnetAZ on Twitter!

Chandler RSS job feeds