Operational Risk Consultant 5 - Enterprise Compromised Data (ECD)

Company: Wells Fargo Bank
Location: Chandler
Posted on: December 5, 2019

Job Description:

Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. -- In order to receive text message invitations, your profile must include a mobile phone number designated as ------Personal Cell------ or ------Cellular------ in the contact information of your application.At Wells Fargo, we want to satisfy our customers------ financial needs and help them succeed financially. We------re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you------ll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company------s financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company------s shared services functions including corporate properties, security, and global services.Part of Enterprise Shared Services, the Enterprise Compromised Data (ECD) team is responsible for leading the assessment, investigation, and management of compromised data incidents across Wells Fargo, including ensuring data breach notifications to government regulators and individuals are handled appropriately. Reporting to the ECD Internal Review Leader, this role will have the responsibility of leading the development of a various quality assurance and monitoring activities to promote the consistency, effectiveness, and sustainability of the Enterprise Compromised Data processes and controls.Key Responsibilities:

• Serving as a subject matter expert on the design and execution of incident risk review activities.
• Leading the development of a risk-based approach on quality assurance and monitoring activities.
• Supervising/conducting incident reviews and providing results and analysis in an objective and unbiased manner
• Responding to complex inquiries in group mailbox related to quality assurance or incident letter reviews
• Creating and maintaining all ECD Internal Review quality assurance program policy and procedure documents
• Supporting the remediation of audit and other self-identified issues
• Coordinating with Independent Risk Management to define Enterprise Compromised Data Key Risk Indicators (KRIs) and thresholds to risk appetite statements and risk taxonomies.
• Reporting and trending of assurance activities to ECD team management and other appropriate contacts
• Escalating significant risks and exposure to appropriate levels of management
• Responsible for ensuring enterprise partners and stakeholders are aware of program impacts/changes and procedural changes resulting from initiatives.
• May be responsible for compromised data incident letter review and mailing; may include suggestions and build out of a new process for executing letters within the Target Operating Model.The successful candidate must be a motivated self-starter with a proven track record in developing a sustainable program in -- a rapidly changing environment. -- The candidate will work with ECD Incident responders, management, and partners, providing expertise and consulting for projects and initiatives with moderate to high risk. The candidate will evaluate the adequacy and effectiveness of policies, procedures, processes, systems and controls and may analyze business and/or system changes to determine risk and impact. -- The candidate will develop reports detailing findings and will work to develop business cases to influence senior management on the need for controls to mitigate risk and ensure regulations are followed.******Other Wells Fargo hub locations will be considered******
  
  Required Qualifications
  
  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both
    
    Desired Qualifications
    
    • Advanced Microsoft Office skills
    • Excellent verbal, written, and interpersonal communication skills
    • Strong analytical skills with high attention to detail and accuracy
    • Ability to interact with all levels of an organization
    • A BS/BA degree or higher
    • Experience developing partnerships and collaborating with other business and functional areas
    • Risk and regulatory compliance experience
    • Risk management and mitigation experience
    • Ability to communicate confidentially and professionally
    • Ability to effectively respond to inquiries or escalated issues
    • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
    • Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results
    • Ability to identify and evaluate exposures and potential risks
    • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
    • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
    • Ability to work effectively in a virtual team environment
      
      Other Desired Qualifications
      
      • Proven track-record in developing a sustainable assurance process/program in evaluating the design adequacy and operating effectiveness of business processes, controls, and systems.
      • Experience in provide expert guidance on the development of a risk-based testing/quality assurance programs of mid-complex scale.
      • Experience in integrating results from quality assurance programs to the integrated process risk and control (IPRC) program and training guidelines.
      • Demonstrated knowledge across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk- related decisions, processes and controls, risk analytics and governance.
      • Motivated self-starter with demonstrated ability to manage a rapidly changing environment
      • Demonstrated experience leading through challenging issues in a fast paced environment
      • Strong conflict management skills that lead to increased collaboration and engagement in challenging situations
      • Experience with regulations and laws affecting data compromise including the Gramm-Leach-Bliley Act (GLBA 501b), General Data Protection Regulation (GDPR), U.S. state and jurisdictions data breach laws and foreign laws and regulations
      • Experience in operational risk management, including compliance, financial crimes risk, and risks related to the consumer protection and general banking regulations
      • Incident expertise including experience leading or participating in an incident response team for incidents that may impact the following areas of expertise; privacy, information security, financial crimes, technology, fraud and third party service providers
      • Ability to effectively multi-task and successfully work on several unrelated projects at the same time.
      • Ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
      • Experience in drafting policy and procedures
        
        Job Expectations
        
        • Ability to travel up to 25% of the time
          
          Street Address
          AZ-Chandler: 2600 S Price Rd - Chandler, AZ
          MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO
          MN-Minneapolis: 600 S 4th St - Minneapolis, MN
          NC-Charlotte: 401 S Tryon St - Charlotte, NC
          NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
          
          
          Disclaimer
          
          All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
          
          Relevant military experience is considered for veterans and transitioning service men and women.
          Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
          

Keywords: Wells Fargo Bank, Chandler , Operational Risk Consultant 5 - Enterprise Compromised Data (ECD), Other , Chandler, Arizona