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Systems Operations Engineer (API Platform Support Engineer)

Company: Wells Fargo Bank
Location: Chandler
Posted on: April 3, 2021

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Wells Fargo Technology is a team of more than 40,000 information technology and security professionals who help keep Wells Fargo at the forefront of America's diversified financial services companies. Employees execute an engineering-led IT strategy to deliver stable, secure, scalable and innovative services that provide Wells Fargo global customers 'round-the-clock' banking access through in-store, online, ATM, and other channels. Wells Fargo Technology plays a critical role in the company's customer and employee experience, business and risk management transformation, and growth agenda. Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint; provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers. Wells Fargo Technology is driven by our customers' desire for resilient, efficient, effective, decisive, and responsive technology. To support those needs, the Chief Technology Officer (CTO) group is responsible for Agile Transformation, Enterprise Architecture, Services, Product Development and Cloud Enablement, Engineering, Operations & Site Reliability Engineering, and Business Services & Governance. Within the Chief Technology Office, the Enterprise Services & Portfolio Management (ESPM) team provides technology strategy and solutions for the tools and data supporting Enterprise API and IT Service Management, Portfolio Management and Enterprise Business Process Management functions. ESPM provides the tools, data, and API services necessary to run the business of IT and to manage enterprise services. A successful candidate in this role will join a talented team focused on application sunrise efforts of the Enterprise API Management platform, including the ramp up to support the foundational MVP and continued operational readiness for continued growth of the platform during Q3 & Q4 2020 activities. This role is critical in the defining, developing, and launching the operational support model for the Enterprise API Gateway, Enterprise API Marketplace, and the Enterprise API Core Utility Services including the life cycle management, monitoring, health and hygiene, and overall availability of the API product offering. This role represents is an exciting opportunity to become a core contributor to the Chief Technology Officer's transformation agenda to accelerate Wells Fargo's Speed, Stability and Scalability! Required Qualifications4+ years of Middleware experience4+ years of 3rd party vendor application production support experience5+ years of Red Hat Linux or UNIX experience5+ years of Platform management experience5+ years of systems support analysis experience demonstrated through work or military experience3+ years of experience working in managed services as demonstrated through work, military, or education Desired Qualifications3+ years of change management experienceExperience building partnerships and consulting effectively with leadershipSDLC (System Development Life Cycle) experienceKnowledge and understanding of SplunkKnowledge and understanding of technology development: high-availability and high volume transaction processing systemsStrong root cause analysis skills1+ year of Agile experience2+ years of SSL (Secure Sockets Layer) Internet security protocol experience3 + years of technology application development management experienceKnowledge and understanding of AppDynamics2 + years of experience with Elasticsearch development, integration or supportScripting and automation experienceExperience with Ansible automation toolExperience supporting an enterprise-level environmentAbility to interact with all levels of an organization; including managementStrong team or technical leadership experienceStrong verbal, written, and interpersonal communication skills Other Desired Qualifications--- Experience with Apigee, OAuth admin, and JWT--- Prior experience supporting and managing APIs and API proxies--- Experience creating, organizing and implementing API support processes--- Understands and enforces Apigee and REST project standards and best practices--- Support and deploy API policies using Apigee Edge Platform--- Understanding of OpenAPI Specifications in JSON or YAML format, including JWT authorizations--- Knowledge of authentication, authorization of services via OAuth 2--- Support and manage APIs and Microservices using Java, Spring Boot--- Experience participating in an agile delivery process--- Experience using POSTMAN for making management API Calls. Job ExpectationsFlexibility to work in a 24/7 environment, including weekends and holidaysAbility to travel up to 10% of the time Street AddressCA-SF-Financial District: 333 Market St - San Francisco, CAAZ-Chandler: 2700 S Price Rd - Chandler, AZ Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Benefits SummaryBenefits Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.

Keywords: Wells Fargo Bank, Chandler , Systems Operations Engineer (API Platform Support Engineer), Other , Chandler, Arizona

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