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Beverage Supervisor

Company: Gila River Gaming Enterprises, Inc.
Location: Chandler
Posted on: May 3, 2021

Job Description:

Salary: Depending on Experience (DOE) This position assists beverage management in organizing and monitoring work processes to ensure ultimate guest service satisfaction and operational objectives, as well as demonstrating the GILA WAY.
Essential Duties and Responsibilities: Promotes and provides excellent guest service experiences to both internal and external guests.
Assign work and supervise beverage service.
Conduct pre-shift huddles. Communicate effectively with the team providing support, timely feed back and recognition of performance.
Coordinate tasks and work with other departments to ensure ultimate service.
Ensure guests are properly served and all policies and procedures with regard to the safe and efficient service of alcohol and Title 4 liquor laws and regulations are strictly followed.
Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
Performs other special projects andduties as assigned. Supervisory Responsibilities Directly supervises multiple employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Skills/ Requirements High School Diploma or equivalent required.
Supervisory experience preferred.
Experience working in a fast-paced, high volume food court, restaurant or nightclub is preferred.
Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
Strong interpersonal and communication skills, both written and oral.
This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities. Important Notes There are suitability standards that all applicants must meet in order to obtain employment with Gila River Gaming Enterprises, Inc. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.
Hiring Preference: Given in this order; first, to a qualified Gila River Indian Community Member; other Native Americans; spouse or adult child of a Gila River Member; other qualified candidate.

Keywords: Gila River Gaming Enterprises, Inc., Chandler , Beverage Supervisor, Other , Chandler, Arizona

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