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Shift Leader at Hagen-Dazs Ice Cream shop in Chandler Fashion Center

Company: Haagen Daz
Location: Chandler
Posted on: May 3, 2021

Job Description:

Are you passionate about customer service? Do you want to be recognized for your achievements while working in a fun and friendly environment? Do you enjoy working in a team? Do you love ice cream?

Come join us at our Hagen-Dazs Ice Cream Shop!

As a member of our shop team, you will qualify for the below benefits:

  • Competitive pay including base, tips, and a monthly bonus
  • Opportunities for advancement!

Why you should apply:

  • Excellent growth and advancement opportunities
  • Fun work environment
  • Additional pay for performance bonus

In order to perform the activities assigned to you, we expect that you will:

  • Have a strong problem-solving aptitude
  • Be knowledgeable of and strictly comply with all food safety procedures
  • Be attentive and extremely courteous to our guests
  • Be knowledgeable of all recipes presented in the menu.

As a Shift Leader, Some of your core activities will include:

  • Open and close registers, and resolve cash overages and shortages
  • Provide direction and feedback to workers during shifts
  • Monitor daily sales performance to adjust staffing
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Perform shop openings and closing procedures
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environment

Additional Requirements:

  • Full availability to work on weekdays and evenings
  • Must be at least 18 years of age
  • Prior customer service experience required
  • Prior management experience required

Keywords: Haagen Daz, Chandler , Shift Leader at Hagen-Dazs Ice Cream shop in Chandler Fashion Center, Other , Chandler, Arizona

Click here to apply!

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