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Sr. Risk Officer

Company: Wells Fargo
Location: Chandler
Posted on: June 8, 2021

Job Description:

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk - or Independent Risk Management - provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk.

The Operational Risk Business Oversight (ORBO) team is responsible for aggregated business oversight and challenge of each front-line business unit within Wells Fargo. This team does targeted reviews of realized, and emerging, risks to identify opportunities to strengthen risk management practices related to controls. The team's mission is to drive improvement in operational risk management effectiveness and performance through comprehensive oversight of the front line, proactive independent risk reviews, and delivery of actionable IRM analytics and intelligence that support oversight and credible challenge activities.

This Operational Risk Business Oversight Officer is responsible for the independent oversight of front line operational risk management effectiveness of the Home Lending/Consumer Lending Real Estate businesses. This individual contributor is recognized as an industry or subject matter expert in operational risk. The role is expected to engage with senior business and risk leaders within the business to influence and challenge risk management activities and decisions. Operational risk is the risk resulting from inadequate or failed internal controls and processes, people and systems, or resulting from external events. Operational risk is inherent in all Wells Fargo products and services as it often arises in the presence of other risk types.

This role is responsible for developing, implementing, and monitoring risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency. This individual will support an Operational Risk Business Oversight Leader in Consumer Lending/HL/CLRE with all matters pertaining to operational risk and is considered a thought leader and subject matter expert for operational risk activities across this business grouping. In this capacity, this person reviews and challenges significant front line operational risk program execution, including, roll out of Risk Control Self-Assessments (RCSA) across new Risk Assessable Units (RAU). This role will perform independent risk assessments based on trigger events in line with independent operational risk assessment (IORA) process. This role will also engage in strategic transformation initiatives to transform Home Lending Retail and Servicing functions in near future.

Specific responsibilities will include, but not be limited to, the following:

  • Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business's operational risk management activities related to Home Lending Business including Risk and Controls Self Assessments (RCSA), rollout of Risk Assessable Units (RAUs) across Home Lending LOBs and participate in advisory / challenge roles with strategic transformation initiatives. Ability to influence business partners and achieving results is part of the process
  • Process and Resilience (business process management, resolution and recovery, resiliency, third party, robotics, and tax), Analytics (data, end-user computing tools, digital properties, models, reporting & research, and control information management), and Portfolio Delivery (portfolio oversight and control, regulatory program execution and response, agile adoption and products, cross-Consumer Lending initiative execution, and risk change management)
  • Implementation and sustainability of the Wells Fargo Operational Risk Management framework within the Home Lending business including the critical elements of Risk Governance, the Risk Management Lifecycle (plan, identify and assess, control, monitor and report, and test and validate), and Risk Enablers
  • Direct engagement with the Home Lending sub-LOBs, Control Executive team, Business Heads and Independent Risk leaders to promote a strong operational risk culture
  • Active engagement in key front line governance routines inclusive of strategic planning sessions, governance committees and business reviews
  • Oversee and challenge the Home Lending businesses across all operational risk routines including - plan, identify and assess, control and mitigate, test and validate, monitor and report
  • Perform independent risk assessment of the front line, inclusive of emerging risks
  • Review and challenge of front line risk acceptances and new business initiatives
  • Designs and develops the most complex testing strategies, methodologies and analyses; evaluates the adequacy and effectiveness of policies, procedures, processes, systems and internal controls
  • Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations
  • Works with the most complex business units and provides operational risk expertise and consulting for projects and initiatives with high risk, generally spanning multiple business lines
  • Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
  • Analyzes extremely complex business and/or system changes to determine impact
  • Identifies operational risk issues and may participate in the development of risk ratings
  • Reports findings and develops business cases to influence executive management or management committee member/head of business on the need for controls to mitigate risk

Required Qualifications

  • 10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management

Desired Qualifications

  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to represent the company/business units to internal and external auditors, RECOR, OCC, or other regulatory agencies
  • Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Ability to influence and collaborate at all internal organizational levels
  • Ability to identify and evaluate exposures and potential risks

Other Desired Qualifications

  • Experience with RCSA / RAU rollout, performing independent assessments / reviews and strategic transformation activities
  • Experience designing and developing testing strategies, and analyses, to evaluate effectiveness of policies, procedures, processes, systems and internal controls
  • Ability to engage, interact and influence business partners to achieve desired risk results
  • Knowledge and strong experience of Home lending real estate servicing and home lending
  • Experience presenting information/findings to senior leaders
  • Identifying gaps/issues in processes and procedures and providing recommendations/solutions

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

TX-DAL-Old Town: 5809 E Lovers Lane - Dallas, TX

NC-Charlotte: 301 S College St - Charlotte, NC

MN-Minneapolis: 600 S 4th St - Minneapolis, MN

IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA

NY-New York: 150 E 42nd St - New York, NY

AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ

MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

AZ-Chandler: 2600 S Price Rd - Chandler, AZ


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit for benefits information.

Keywords: Wells Fargo, Chandler , Sr. Risk Officer, Other , Chandler, Arizona

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