Daifuku Cleanroom Automation, the North American affiliate of
Daifuku Japan Co., Ltd. and a dynamic high-tech company
specializing in automated material handling systems, is currently
seeking a Engineer-in-Charge (EIC).
EIC serves as technical person at customer site and a technical
advisor to the FSE's. Coordinates, develops, verifies, and
maintains technical skill level of self and all assigned FSE's and
SC. Direct technical and activity communication link to corporate
for spare parts and technical skill levels and customer issues. The
EIC is responsible for meeting contractually specified availability
/ MTBI requirements and minimizing service down time at the site.
The EIC strives to improve equipment availability, reliability, and
customer satisfaction. Proactively looks for, identifies, and
resolves daily issues to prevent downtime. Responsible for error
recovery, equipment repairs, and installation of any assigned CIP
modifications. Assist in providing technical support and
information support for all sites when required. May report to a
senior EIC or act as a Floater EIC. Attends Service/Project
Meetings for his/her site to provide updates.
Isolate and resolve complex equipment and/or system malfunctions
and take corrective action. Analyze, evaluate, and plan methods of
approach and organize means to achieve the solution of complex
technical problems. Considered to be a technical leader to provide
mentoring and/or training to FSE's. May require assistance with TA
group. May lead or initiate and drive Continuous Improvement
Project (CIP) programs and Plan of Action Teams. Provide analysis
of data and drive process and product improvements. Experience in
creating and writing QA policies and procedures. Provide training,
mentoring, and guidance to site FSE's. Train customer personnel in
equipment operation and maintenance responsibilities. Generate
reports and facilitate presentations of equipment downtime, PM,
calibration, and other maintenance activities. Create and present
reports, project plans, and other documentation as required.
Participate in ongoing staff meetings and activities. Represent
Company in dealings with customer to achieve customer satisfaction
with equipment and make presentations to customers in operational
status project meetings.
- Must possess excellent communication skills with ability to
speak with clarity and interface effectively with customers and
- Require excellent systematic troubleshooting skills, judgment,
and problem solving skills to resolve diverse projects with ability
to handle problems independently and implement corrective
- Display broad-based customer focus and commitment to resolve
problems and make decisions based upon the priority of the problem
in relation to business needs.
- Must be available to travel as needed and be available for
specific emergency call-in work.
- Require comprehensive knowledge of basic computer language and
- Must be able to work weekends and holidays.
- Must follow safety guidelines established for work area and
wear protective clothing when exposed to hazardous materials.
Conform at all times to customer's safety and cleanliness policies
to maintain a safe and clean work environment.
- Will need to follow and understand posted work rules and
Daifuku Cleanroom Automation offers an excellent total
compensation/benefit package including Medical, Dental, Vision,
Flexible Spending Account, and 401K. Interested candidates should
send resumes to Human Resources Department. No phone calls,
drops-ins, or third party agency solicitation accepted.
Daifuku is an Affirmative Action/Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to their race, color, religion, ancestry, national
origin, sex, sexual orientation, gender identity, age, disability,
protected veteran status, marital status or medical condition
If you need assistance accessing the career page or otherwise
applying for a position, please contact 480-403-8460