Java/ SQL - System Operations Engineer
Company: Wells Fargo
Location: Chandler
Posted on: June 9, 2021
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Job Description:
Job Description Important Note: During the application process, ensure your
contact information (email and phone number) is up to date and
upload your current resume when submitting your application for
consideration. To participate in some selection activities you will
need to respond to an invitation. The invitation can be sent by
both email and text message. In order to receive text message
invitations, your profile must include a mobile phone number
designated as "Personal Cell" or "Cellular" in the contact
information of your application. At Wells Fargo, we are looking for talented people who will put
our customers at the center of everything we do. We are seeking
candidates who embrace diversity, equity and inclusion in a
workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with
outstanding talent. It all begins with you. Technology sets IT strategy; enhances the design, development,
and operations of our systems; optimizes the Wells Fargo
infrastructure; provides information security; and enables Wells
Fargo global customers to have 24 hours a day, 7 days a week
banking access through in-branch, online, ATMs, and other
channels. Our mission is to deliver stable, secure, scalable, and
innovative services at speeds that delight and satisfy our
customers and unleash the skills potential of our employees. Cornerstone Application Production Support Team The primary mission for core services is the delivery of
technology solutions with sustainable compliance, efficiency and
innovation across the bank. As we move forward the big opportunity
is to create common solutions and services that are measurable and
that the entire Wells Fargo enterprise can take advantage of to
simplify, modernize and transform The Cornerstone Application Production Support (CAPS) team
provides Level 2 production support for Cornerstone, which is an
enterprise customer due diligence, AML, and KYC globally satisfying
multiple regulatory jurisdictions. This team provides key IT
Service Management services including Production Support, Incident
Management, Problem Management, Change Management, and Release &
Deployment Management. Level 2 support comprised of application support personnel
responsible to ensure full availability during business hours or as
agreed by the stakeholders. This includes responding to customer
requests to ensure all customer requests are satisfied in a timely
fashion and if necessary, utilize work around technical solutions.
Support is provided by follow the sun model and is escalation point
for engagement by technology, business, and operations for all
application issues. Successful characteristics for this role: Delivery of production
support services, developing strong partnerships, balancing
multiple priorities, understanding and supporting a changing
environment, and driving efficient improvements. Provides Production Support for the Cornerstone Customer Due
Diligence Java, SQL and Web Based Unix applications; maintain,
troubleshoot and restore service to supported applications, RPA
bots (Robotic Process Automation) and Automated Interfaces; act as
an internal consultant regarding use of tools and processes to
users and service desks; supports migrations from development to
production; perform limited programming to fine tune system;
troubleshoots software issues and coordinates resolution with
users, vendors and internal service groups; creates issue logs;
assesses risk to production systems and assures quality, security
and compliance requirements are met. Responsibilities include: Required Qualifications Desired Qualifications Other Desired Qualifications Job Expectations Street Address MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines,
IA TX-Irving: 2975 Regent Blvd - Irving, TX AZ-Chandler: 2600 S Price Rd - Chandler, AZ AZ-Chandler: 2700 S Price Rd - Chandler, AZ AZ-Chandler: 2800 S Price Rd - Chandler, AZ NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC Disclaimer All offers for employment with Wells Fargo are contingent upon
the candidate having successfully completed a criminal background
check. Wells Fargo will consider qualified candidates with criminal
histories in a manner consistent with the requirements of
applicable local, state and Federal law, including Section 19 of
the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and
transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity
Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual
Orientation. Benefits Summary Benefits Visit https://www.wellsfargo.com/about/careers/benefits
for benefits information.
Keywords: Wells Fargo, Chandler , Java/ SQL - System Operations Engineer, Other , Chandler, Arizona
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