IronOaks at Sun Lakes
Comprised of two interconnected neighborhoods - Ironwood and
Oakwood - the community is among the most desirable retirement
destinations in the Valley thanks to its combination of mature
landscape, diverse amenities, and in-town location. The community
features two fabulous clubhouses, 45 holes of golf, fitness, tennis
& pickleball, softball, pools, trails, and much more.
Where: Located in towns of Chandler & Sun Lakes, Arizona
The Wellness Attendant assists the Wellness staff to execute
courteous service to members in the Wellness area. This position
reports to the Wellness Director.
* Ensure the BlueStar Experience for members and guests by
modeling and maintaining the standards set in the BlueStar 10 and
adhering to BlueStar Resort & Golf (BSRG) and facility policies. *
Operate as part of a team handling daily operations, including
opening and closing procedures, facility inspections and stocking,
along with communicating facility maintenance needs. * Replenishes
supply of clean towels in Wellness areas throughout the shift. *
Inspects, maintains, cleans and organizes wellness areas. *
Demonstrates function of all Wellness equipment, proper use and
techniques * Welcome and provide a check-in for members and guests
at the front desk, providing exceptional customer service and a
desire to satisfy all customer inquiries and follow up. * Provide
feedback to managers about customer satisfaction and concerns to
improve the overall operations. * Develop in depth knowledge of all
Wellness services and products, with the ability to promote them
with enthusiasm to members and guests and support them in making
choices for their wellbeing. * Other duties and responsibilities
may be assigned.
* Must be highly customer oriented and responsive with high need
for closure. * Able to work under pressure and balance multiple
priorities and assignments. * Strong team-building skills including
the ability to lead, cooperate, and motivate. * Must be role model
and able to live our BlueStar core values: * Honesty and Integrity
* Respect for the Individual * Teamwork * Competitive Spirit
MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:
* High School diploma or equivalent preferred. * One to three
years' direct customer service and hospitality experience required.
* One to three years' of wellness related work experience
preferred. * Computer literate with proficiency in Microsoft
Office. * Knowledgeable in fitness club operations. * Skilled in
attentive customer service and calmly responding to guest concerns.
* Ability to write routine reports and correspondence. * Ability to
calculate figures and amounts such as discounts, interest,
commissions, portions, and percentages. * Must have excellent
written and verbal communication skills, with an ability to respond
to the needs and requests of staff members, guests, and the
community association. * Must demonstrate initiative-ability to
think, work, and make independent decisions, based on sound
judgment. * Must be comfortable working in a fast-paced environment
where continuous improvement is expected. * This position requires
a flexible schedule to include evenings and weekends. * Valid
driver's license is required.
This position operates indoors and routinely uses standard
office equipment, such as computers, phones, copy and fax machines.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those
an employee encounters while performing the essential functions of
While performing the duties of this job, the employee is
regularly required to hear, see, speak clearly and understand the
speech of another person, sit, stand and walk (occasionally for an
extended period), use hands to fingers, handle or feel, bend, and
reach with hands and arms. The employee must be able to
occasionally lift and/or move up to 20 pounds.
BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER