Registered Group Supervisor Centralized Services
Posted on: July 22, 2021
Responsible for the day-to-day function of the team at a
Centralized Services facility. In charge of training, coaching and
providing feedback and recognition to team members and keeps
management informed of issues. Supervises departmental work
activities, staffing, and scheduling to achieve business
objectives. Maintains and improves performance of department
through building team member morale, motivating team members, and
using constructive coaching/discipline policies of the
• Responsible for ensuring compliance with federal, state, and
local pharmacy laws, as well as company and facility policies.
Oversees necessary security protocols to ensure protection of
patient privacy in line with the company’s HIPAA guidelines.
Responsible for maintaining all records and following the laws and
regulations regarding the pharmacy practice. Reviews pharmacist
licensure and pharmacy technician registration status and
• Serves as the Pharmacist in Charge (PIC) as required by facility.
Maintains Pharmacy Standard Operating Procedures in accordance with
state and federal laws and regulations governing the practice of
• Responsible for leadership duties such as conducting one-on-one
and/or team meetings, time and attendance tracking, providing
feedback to employees, employee scheduling, writing and delivering
performance reviews, counseling, interviewing, developing
employees, and performance improvement plans.
• Responsible for managing daily operations of designated team and
the supervision of team members. Ensures processing of work orders
and adherence with established quality and deadline
• Maintains records of customer interactions, records details,
complaints, comments, and action taken. Contacts customers to
respond to inquiries or to notify them of investigation results and
planned adjustments. Resolves escalated issues.
• Responsible for facilitating continuous improvement to reach team
goals. Looks for ways to improve current processes with
enhancements and ideas. Identifies areas where additional
development is required and makes recommendations to management on
how to achieve necessary results.
• Completes continuing education credits towards pharmacy licensure
to maintain current status.
• Acts as an agent of the company by projecting a positive
attitude, enthusiasm, team spirit and integrity in order to
motivate the team, creating a positive work environment, and
reaching and exceeding department goals.
Keywords: Walgreens, Chandler , Registered Group Supervisor Centralized Services, Other , Chandler, Arizona
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