Interpreter Translator

Company: Chandler Regional Medical Center
Location: Chandler
Posted on: September 4, 2021

Job Description:

Overview

Hello Humankindness

Chandler, Arizona, has a stable suburban population with an economy anchored by many large financial, and high tech companies. Located southeast of Phoenix, Chandler is a skillfully developed community of friendly, diverse neighborhoods with expansive parks, great schools, convenient shopping, and excellent career opportunities.

For more than 50 years, Dignity Health’s Chandler Regional Medical Center has focused on quality patient care and service to the community. As the longest established hospital in the southeast valley, Chandler Regional has provided care for the Chandler community since 1961. The hospital recently added a new five-story tower with 100 patient beds, increasing the acute-care bed count to 429. This expansion increased emergency and trauma services, as well as the surgical unit and intensive care offerings. 

The word “dignity” perfectly defines what our organization stands for: showing respect for all people by providing excellent care. At Chandler Regional, our employees are the heart and soul of our organization. They are the reason we are able to live out our healing ministry within the communities we serve. Our doctors, nurses and allied health professionals are a regular self-contained support system for each other. This unique working culture is one of the reasons why a career with us is so rewarding. Now is the perfect time to come grow your career with one of Arizona's Most Admired Companies.

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The INTERPRETER SERVICES DEPARTMENT at Chandler Regional Medical Center is a critical part of the Clinical Team whenever there is an Interpretation need for Limited English Proficient (LEP) patients. We have 15 staff Spanish Medical Interpreters (FT, PT and PRN) to provide medical interpretation for the Clinical Team as well as the patient and his/her family members 24/7, 365 days. When a LEP patient whose language of preference is different than Spanish, we have Cyracom phones to assist this patient and his/her family members with over the phone interpretation in over 100 different languages, this service is also available 24/7, 365 days. In the case of Deaf or Hearing Impaired patients, we do have a Video Remote Interpreting system contracted with Cyracom to provide through a portable device (Computer and Camera) American Sign Language (ASL) interpretation, this service is also available 24/7, 365 days and by June 2011 we will have a PRN ASL staff interpreter for both locations to provide this service to Clinical Staff and family members of the patient when an ASL interpreter is required in person. Interpreter Services also provides Translation of documents for Logicare and other hospital's departments in Spanish, if the document requiring translation is in a different language, this document will be sent to Cyracom to be translated.

This department is also in charge of the Dignity Health Medical Interpreter Program to assess linguistic competency through external vendors of bilingual staff interested in doing medical interpretations within their respective area of work, and to reassess these bilingual staff Dignity Health-QMI every 2 years. Interpreter Services also provides interpretation in Spanish to patients and family members coming to our Immunization and Dental Clinics, these are programs aligned with Dignity Health's mission of serving and advocating for our sisters and brothers, who are poor and disenfranchised.

Our Department is seeking a PRN Interpreter to join our team! Responsibilities Include:

• Becomes a liaison between Dignity Health Arizona Service area staff and non-English speaking patients and their personal representatives.
  
• Utilizes multi-lingual knowledge and English language to effectively communicate verbally with the patient, the patient's representative, Dignity Health Service Area personnel, physicians, and healthcare professionals.
  
• Assesses the understanding of those individuals receiving the information.
  
• Translates pertinent written medical and educational materials into Spanish or other languages as needed, assuring culturally sensitive language at an appropriate educational and age-specific competency level.
  
• Facilitates the provision and use of the CyraCom phone interpretation service and Video Remote Interpretation service devices as needed.
  
• Advocates on behalf of non-English speaking patients as appropriate.
  
• Interprets and communicates medical terminology, assessments, patient education, consent forms, discharge instructions and explains any other medical procedures that will influence healthcare outcomes.

#missioncritical

Minimum:

HS Diploma or equivalent combination of education and/or experience.

Minimum of one (1) year successful experience in a healthcare setting or bilingual education experience. 

Dignity Health Qualified Medical Interpreter program within six (6) months of hire.

Must pass Spanish/English oral and written medical terminology proficiency evaluation.

Comprehensive knowledge of English/Spanish medical terminology and Spanish & English language in general.

Preferred:

Spanish Bilingual Assistance (SBA) class diploma or equivalent.

Keywords: Chandler Regional Medical Center, Chandler , Interpreter Translator, Other , Chandler, Arizona