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Systems Training Specialist

Company: Vensure Employer Services
Location: Chandler
Posted on: May 16, 2022

Job Description:

Job DescriptionAbout UsFounded in 2004, Vensure Employer Services provides PEO solutions and human resource outsourcing to small and mid-market businesses across the country. Through its subsidiaries, including VensureHR, the company processes more than $9 billion in payroll and supporting more than 300,000 worksite employees. With services including payroll, medical and voluntary benefits, workers' compensation, risk management, and HR administration, Vensure companies support a broad spectrum of industries, allowing small business owners to cost-effectively manage HR functions and turn their attention to growth and profitability initiativesWe offer a comprehensive benefits package including medical, dental, vision, 401k w/match, PTO, paid holidays, and more!Position SummaryThe Systems Training Specialist is responsible for the critical role of training conversion clients on Vficcient (Prism) payroll software. Activities include scheduling GoToMeeting training sessions, performing training sessions, and working with the conversion team and division partners to handle client needs within the HRIS platform. You will coordinate with the Director of Conversions to ensure that we meet the client's deadlines. This position requires a detailed individual with strong communication skills.Essential Duties and Responsibilities

  • Scheduling web-based training sessions with clients
  • Tracking and reporting client concerns with the conversion team
  • Identify problems and make recommendations on how to overcome the issues
  • Ensure that client is confident that all data is migrated to Prism accurately
  • Perform detailed client training on payroll and HR functions within the Vficcient portal
  • Contacting clients via email and calls to ensure trainings are scheduled prior to final conversion date
  • Making system level changes to client profiles based on individual needs
  • Other duties as neededKnowledge, Skills, and Abilities
    • Training experience
    • Prior experience with HRIS software a plus
    • Excellent verbal and written communication skills
    • Payroll/HR experience helpful
    • Must be able to perform in a team orientated, deadline driven environmentEducation & Experience
      • Associates degree preferred
      • 3 years related experience required

Keywords: Vensure Employer Services, Chandler , Systems Training Specialist, Other , Chandler, Arizona

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